Lead Service Architect

Description

• Lead the development and maintenance of an IT service catalogue
• Lead the design of IT services working with SLT and other key stakeholders across HS2
• Accountable for IT service transition activities within HS2 IT, ensuring the effective transition of services through their IT service lifecycle.
• Lead definition and continued maturity of Service Architecture frameworks which aligns to wider enterprise-wide architecture.
• Plan and drive scoping, requirements definition, and prioritisation for service architecture activities within Infrastructure & Operations.
• Oversee and ensure that interfaces between HS2 sub-capabilities are understood and dependencies are managed within the service architecture function.
• Establish and manage the Service Architecture practice and capabilities across HS2, leading knowledge sharing and skills development efforts and driving consistency across HS2
• Accountable for the IT Service Architecture and Service Transition capabilities within HS2 IT, planning and leading activity to ensure services are designed to ensure a high-quality, cost-efficient, outcome that meets business objectives.
• Actively promotes and embeds Equality Diversity and Inclusion (EDI) in all work, and support and comply with all organisational initiatives, policies and procedures on EDI
• Develop and implement enterprise-wide service architecture policies, patterns, processes and guardrails to embed the strategic application of live and available IT services across HS2.

Requirements

• Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), and their implications on service architecture
• Business process improvement. Able to manage the execution of business process improvements. Can also create new and potentially disruptive approaches to business activities
• Knowledge of the technology service provider landscape, understanding where future chances exist for collaboration and continuous improvement
• Enterprise and business architecture. Able to align service architecture to the enterprise-wide architecture and IT strategy
• Emerging technology monitoring. Able to identify and assess new and emerging technologies and their relevance and impacts to HS2
• Knowledge of IT service architecture and transition frameworks and best practice guidance standards
• Stakeholder relationship management. Able to develop, manage and enhance customer and stakeholder relationships. Can also manage the collection and dissemination of relevant information and implement stakeholder communication plans.
• Knowledge of service architecture frameworks and best practice guidance standards
• Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), and their implications on service architecture, design, and transition
• Service catalogue management. Able to contribute to the design and implementation of a service catalogue. Can also provide advice and guidance about service catalogue management processes
• Knowledge of digital information technology, trends, and the opportunities they present
• Business situation analysis. Able to investigate business situation to identify and analyse problems and opportunities, and contributes to the recommendation of improvements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance