Tunnel and Open Route Mechanical & Electrical Fit out and ventilation
HV Power Distribution
Telecommunications
Command Control Signalling & Traffic Management
Network Integrated Control Centre Building
Depot Construction
Railway Systems
Role
Description
service catalogue
service design
service transition
architecture framework
requirements planning
interface management
Lead the development and maintenance of an IT service catalogue
Lead the design of IT services working with SLT and other key stakeholders across HS2
Accountable for IT service transition activities within HS2 IT, ensuring the effective transition of services through their IT service lifecycle.
Lead definition and continued maturity of Service Architecture frameworks which aligns to wider enterprise-wide architecture.
Plan and drive scoping, requirements definition, and prioritisation for service architecture activities within Infrastructure & Operations.
Oversee and ensure that interfaces between HS2 sub-capabilities are understood and dependencies are managed within the service architecture function.
Establish and manage the Service Architecture practice and capabilities across HS2, leading knowledge sharing and skills development efforts and driving consistency across HS2
Accountable for the IT Service Architecture and Service Transition capabilities within HS2 IT, planning and leading activity to ensure services are designed to ensure a high-quality, cost-efficient, outcome that meets business objectives.
Actively promotes and embeds Equality Diversity and Inclusion (EDI) in all work, and support and comply with all organisational initiatives, policies and procedures on EDI
Develop and implement enterprise-wide service architecture policies, patterns, processes and guardrails to embed the strategic application of live and available IT services across HS2.
Requirements
agile
business process
enterprise architecture
emerging tech
stakeholder management
service catalogue
Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), and their implications on service architecture
Business process improvement. Able to manage the execution of business process improvements. Can also create new and potentially disruptive approaches to business activities
Knowledge of the technology service provider landscape, understanding where future chances exist for collaboration and continuous improvement
Enterprise and business architecture. Able to align service architecture to the enterprise-wide architecture and IT strategy
Emerging technology monitoring. Able to identify and assess new and emerging technologies and their relevance and impacts to HS2
Knowledge of IT service architecture and transition frameworks and best practice guidance standards
Stakeholder relationship management. Able to develop, manage and enhance customer and stakeholder relationships. Can also manage the collection and dissemination of relevant information and implement stakeholder communication plans.
Knowledge of service architecture frameworks and best practice guidance standards
Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), and their implications on service architecture, design, and transition
Service catalogue management. Able to contribute to the design and implementation of a service catalogue. Can also provide advice and guidance about service catalogue management processes
Knowledge of digital information technology, trends, and the opportunities they present
Business situation analysis. Able to investigate business situation to identify and analyse problems and opportunities, and contributes to the recommendation of improvements
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no sponsorship; hs2 does not hold a home office sponsorship licence.
applicants must already have the right to work in the uk.
certain time‑bound visas are not accepted.
Security clearance
pre‑employment checks include nationality & immigration status verification.
employment references will be required.
dbs (disclosure and barring service) check will be performed.
financial checks will be conducted.
education qualifications will be verified.
Company
Overview
Transforming the UK’s rail network with the vision of connecting cities through high-speed rail.
Aiming to increase capacity, improve connectivity, and stimulate economic growth across the country.
Construction is underway for the first phase, connecting London to the West Midlands, with additional phases planned to reach further northern cities.
Focusing on advanced infrastructure and cutting-edge technology to deliver a future-proof transportation system.
Expected to provide significant job opportunities and create thousands of skilled roles in construction and engineering.
High-speed rail line will reduce travel times, making travel between major cities faster, greener, and more reliable.
Ambition is to deliver a world-class rail experience while supporting sustainability with energy-efficient technologies.
Represents one of Europe’s largest and most significant infrastructure projects, pushing the boundaries of engineering and design.
Culture + Values
Ensuring value for money: manage corporate costs efficiently, bear down on programme costs while protecting strategic goals
Respecting communities: be good neighbours; community engagement drives thinking, actions and decisions
Championing teamwork and collaboration: promote a ‘one team’ approach with positive relationships between HS2, suppliers and government
Creating a positive legacy for Britain: bring country closer together, boost economy, and improve lives of this and future generations
Integrity: act fairly, transparently and consistently; use powers wisely and do the right thing even in difficult circumstances
Leadership: use innovation and challenge to lead by example; set new standards for mega‑projects
Respect: understand others, recognise their value, listen, explain decisions clearly, work flexibly
Safety: make safety first consideration; care for workforce, passengers and public, speak up if something is unsafe
Environment + Sustainability
2700 Tonnes CO2
Steel Reduction Savings
Reducing steel usage saved over 2,700 tonnes of CO2 and £7 million in costs.
87000 tCO2
Curzon Street Carbon Reduction
A 55% reduction in carbon emissions achieved at Birmingham Curzon Street station design.
7M Trees
Green Corridor Planting
Planting 7 million trees and shrubs to enhance biodiversity alongside the railway.
10M Tonnes
Aggregate Transported
Transporting 10 million tonnes via 15,000 trains, reducing lorry journeys and emissions.
Target to be a net-zero carbon railway by 2035
All trains powered by 100% zero-carbon energy
Corporate net-zero for business activities from 2025
All trains powered by 100% zero-carbon energy from day one of operation
PAS 2080 accreditation for whole-life carbon management
50% reduction in carbon emissions from steel and concrete by 2030
Use of electric zero-emission machinery and solar & hydrogen welfare cabins
Curzon Street station uses solar panels and ground-source heat pumps
Inclusion & Diversity
90% Response Rate
Diverse employee engagement surveys
Bi-annual staff surveys achieved a notable 90% response rate from diverse groups, compared to an overall 84%. Results indicated increased feelings of respect and well-being among participants.
56 Nationalities
Multicultural workforce representation
The company employs individuals from 56 different nationalities, creating a vibrant and inclusive multicultural environment across global projects.
Respect Campaign led ‘Banter in the Office’ toolbox talks to clarify acceptable vs inappropriate language, delivered to over 2,000 colleagues
Reverse mentoring programme launched Sep 2022: senior leaders mentored by junior employees from under‑represented groups to inform strategy and reduce bias
Reverse mentoring feedback: "valuable outlet… share experiences as minorities" leading to real changes in company strategy, targeting undesirable behaviours