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Senior Claims Manager
Mwh
Oversee construction claims, risk mitigation, and legal coordination for large infrastructure projects.
10d ago
$140,000 - $165,000
Expert & Leadership (13+ years)
Full Time
Austin, TX
Office Full-Time
Company Size
2,200 Employees
Service Specialisms
Pre‑Construction
Construction Management
Construction
Commissioning & Start‑Up
Sector Specialisms
Water
Wastewater
Industrial
Energy
Capital Construction
Information Technology Services
Semiconductor Manufacturing
Municipal
Role
What you would be doing
claims management
data analysis
policy development
tech implementation
reporting
stakeholder coordination
- Continuously refine claims workflows to improve efficiency, documentation accuracy, and stakeholder responsiveness.
- Provide strategic input on contract language and insurance requirements during project planning phases to preempt future claims.
- Collaborate with insurance carriers, brokers, Legal & Risk, Director, and legal teams to manage Return to Work and Light Duty programs, approvals, mediations and appeals
- Maintain accurate and detailed claims records, including correspondence, reports, and settlements.
- Manage and oversee all claims, including general liability, workers’ compensation, property damage, and subcontractor claims.
- Analyze claims data and emerging trends to develop enterprise-wide risk reduction strategies.
- Develop and implement claims policies and procedures to improve efficiency and accuracy.
- Collaborate with internal risk and legal teams to review and update claims protocols, ensuring alignment with OCIP/CCIP requirements and industry best practices.
- Work with project managers, Legal & Risk, Director, and legal counsel to interpret contract provisions related to claims and insurance.
- Implement technology solutions to support real-time tracking and reporting of claims metrics across the enterprise.
- Identify opportunities to streamline processes through technology and workflow improvements.
- Investigate claims in collaboration with project teams and subcontractors, ensuring thorough documentation and compliance with policies.
- Monitor claims progress and provide updates to leadership, highlighting potential risks and trends.
- Ensure compliance with all legal, contractual, and insurance requirements in the claims process.
- Coordinate with insurance carriers, brokers, Legal & Risk, Director, and legal counsel to ensure timely and fair resolution of claims.
- Provide guidance and training to project teams on claims management and documentation best practices.
- Prepare regular reports on claims activity, costs, and performance for leadership and stakeholders.
- Serve as the primary point of contact for internal teams, subcontractors, and external stakeholders on claims-related matters.
What you bring
10+ years
bachelor's
ms suite
risk cert
construction contracts
communication
- Excellent organizational skills with keen attention to detail.
- Bachelor's degree in Business Administration, Risk Management, Construction Management, or related field preferred ; or equivalent combination of experience, skills, and training.
- Familiarity with construction contracts and subcontractor agreements.
- Minimum of 10 years’ experience in construction administration, risk management, or related roles.
- Proficiency in MS Suite and relevant project management software.
- Certification in Risk Management or Claims (e.g., CRIS, ARM, CPCU) is a plus.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience managing litigation or working closely with outside counsel.
- Experience with CCIP, OCIP, or similar insurance programs preferred.
- Strong understanding of construction insurance, liability policies, and claims processes.
- Strong written and verbal communication skills.
- 100% Company Paid Benefits: Employee Life Insurance & Accidental Death & Dismemberment (AD&D), Spouse and Dependent Life & AD&D, Short Term Disability (STD), Long Term Disability (LTD), Employee Assistance Program and Health Advocate
- Paid Sick and Safe Leave
- Group health & welfare benefits including options for medical, dental and vision
- $140,000 - $165,000 per year, based on experience
- Employee Referral Program
- Paid Time Off Program (includes vacation and personal time)
- Voluntary benefits at discounted group rates for accidents, critical illness, and hospital indemnity
- 401(k) Plan (company matching contributions up to 4%).
- Paid Parental Leave Program
- 10 Paid Holidays
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- all positions require pre‑employment screening, including drug and background check.
Company
Overview
Founded in 1820
Innovations in clean water
The company's origins trace back to innovations in clean water and sewage systems during cholera outbreaks.
Billion-dollar revenue
Financial scale
The company operates at a financial scale supported by billion-dollar revenue and strategic investments from Oaktree Capital.
18 MGD capacity
Water treatment plants
The company builds state-of-the-art greenfield water treatment plants with capacities as high as 18 million gallons per day (MGD).
- Revolutionizing clean water amid cholera outbreaks.
- Operates nationwide in the U.S. with affiliates Slayden and Methuen.
- Specializes in water, wastewater, industrial water, heavy civil, and broader infrastructure builds.
- Constructed the world's largest ballasted-clarifier facility and tunneled miles for raw water conveyance.
- Partners on major ventures like Texas’s Lake Travis system and San Francisco’s biosolids digesters.
- We act with honesty, transparency, and fairness in all our dealings.
- We work together as one team to deliver exceptional results.
- We strive to exceed expectations and deliver the highest quality.
- We ensure a safe working environment for everyone, every day.
- We embrace change and continuously seek out better ways to serve our clients and communities.
Net Zero by 2050
Environmental Goal
Striving for net zero emissions by the year 2050.
- Actively invests in renewable energy solutions and energy-efficient technologies.
- Focuses on waste reduction and implementing sustainable construction practices.
- Enhances environmental performance on every project by integrating sustainability into design and execution.
- Committed to creating a diverse and inclusive workplace, focusing on gender equality and leadership opportunities.
- Strives for balanced gender representation, with progress on women in leadership roles.
- Implemented strategic initiatives to increase the recruitment and retention of underrepresented groups.
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