Field Service Technician at Milton Cat in Plaistow, NH | USD34-38 | Kablio

Role

Description

technician training

work orders

field service

equipment repair

customer support

Lead and Train: Share your knowledge by training other technicians on repairs, maintenance, and system diagnostics.
Stay Organized: Complete work orders and service documentation accurately and on time.
Be the Go-To Expert: Travel to customer jobsites to provide top-notch repair and maintenance services.
Master the Machines: Perform maintenance and repairs on a variety of rental and customer heavy equipment with precision and expertise.
Customer Interaction: Work directly with customers and vendors to diagnose and repair heavy equipment, ensuring satisfaction and reliability.

Requirements

driver's license

heavy machinery

mechanical aptitude

microsoft office

high school

customer service

Valid driver's license.
Willingness to work indoors and outdoors in various weather conditions.
Detail-Oriented: Strong organizational skills and attention to detail.
Technical Expertise: Extensive experience with construction or heavy machinery, including hydraulics, electric systems, and diesel engines.
Ability to lift up to 75 lbs.
Valid medical card or ability to pass a DOT physical exam.
Communication Skills: Excellent written and verbal communication abilities.
Capability to sit and stand for long periods with frequent bending.
Problem-Solving Skills: Ability to assess, question, evaluate, and report on equipment performance.
Strong mechanical aptitude.
Customer Service: Outstanding interpersonal skills and a customer-first attitude.
High School diploma, trade school certificate, or equivalent experience preferred.
Experience as a rental equipment technician or a similar role in the repair industry is preferred.
Tech-Savvy: Proficiency with Microsoft Office and a willingness to embrace new technology (cell phones, iPads, CRM, etc.).

Benefits

Supportive and collaborative work environment.
Company-provided vehicle and tools for fieldwork.
Competitive salary.
Ongoing training and professional development opportunities.
Retirement savings plan with company match.
Paid time off and holidays.
Comprehensive health, dental, and vision insurance.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

background check and drug testing required as part of pre-employment process.

Company

Overview

Founded in 1960

Year Established

The company was originally started from a dirt-floor garage in Concord, NH.

Top Dealer by Sales

Global Ranking

Consistently ranked among Caterpillar's top dealers globally based on sales volume.

Third Generation

Family Ownership

Has been a family-run business for three generations.

A third-generation family-run business, it expanded through strategic acquisitions into six states.
Today it operates two core divisions – Earthmoving and Power Systems – across 15 locations in the Northeast.
Projects span construction, quarrying, forestry, municipal services, marine engines, and custom power generation.
Their Power Systems arm delivers generators, air compressors, and bespoke power solutions for industrial and marine clients.
Milton CAT machinery powers everything from logging camps and ferries to data centers and nuclear facilities.

Culture + Values

The company is committed to delivering quality, innovation, and reliability.
Employees are considered the greatest asset.
The company holds itself to the highest standards of integrity, safety, and respect.
A culture of teamwork is fostered, where each person plays an important role.
The company is driven to exceed customer expectations.
Ongoing development and continuous learning are supported.

Environment + Sustainability

Net Zero by 2040

Target for achieving zero emissions

The company is committed to reducing emissions and aims to achieve net zero status by 2040 through strategic sustainability measures.

Committed to sustainability and environmental stewardship.
Focus on reducing carbon footprint through energy-efficient products and services.
Implemented a comprehensive waste reduction program.
Works with customers to enhance fuel efficiency and promote sustainable business practices.

Inclusion & Diversity

Dedicated to creating a diverse, inclusive, and equitable workplace.
Focus on ensuring equal opportunity and fairness across recruitment, retention, and promotion.
Promotes a balanced workforce with initiatives aimed at increasing female representation in technical roles.

Articles

Careers at Milton CAT

Parts and Service

Milton CAT YouTube Channel

Role

Description

technician training

work orders

field service

equipment repair

customer support

Lead and Train: Share your knowledge by training other technicians on repairs, maintenance, and system diagnostics.
Stay Organized: Complete work orders and service documentation accurately and on time.
Be the Go-To Expert: Travel to customer jobsites to provide top-notch repair and maintenance services.
Master the Machines: Perform maintenance and repairs on a variety of rental and customer heavy equipment with precision and expertise.
Customer Interaction: Work directly with customers and vendors to diagnose and repair heavy equipment, ensuring satisfaction and reliability.

Requirements

driver's license

heavy machinery

mechanical aptitude

microsoft office

high school

customer service

Valid driver's license.
Willingness to work indoors and outdoors in various weather conditions.
Detail-Oriented: Strong organizational skills and attention to detail.
Technical Expertise: Extensive experience with construction or heavy machinery, including hydraulics, electric systems, and diesel engines.
Ability to lift up to 75 lbs.
Valid medical card or ability to pass a DOT physical exam.
Communication Skills: Excellent written and verbal communication abilities.
Capability to sit and stand for long periods with frequent bending.
Problem-Solving Skills: Ability to assess, question, evaluate, and report on equipment performance.
Strong mechanical aptitude.
Customer Service: Outstanding interpersonal skills and a customer-first attitude.
High School diploma, trade school certificate, or equivalent experience preferred.
Experience as a rental equipment technician or a similar role in the repair industry is preferred.
Tech-Savvy: Proficiency with Microsoft Office and a willingness to embrace new technology (cell phones, iPads, CRM, etc.).

Benefits

Supportive and collaborative work environment.
Company-provided vehicle and tools for fieldwork.
Competitive salary.
Ongoing training and professional development opportunities.
Retirement savings plan with company match.
Paid time off and holidays.
Comprehensive health, dental, and vision insurance.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

background check and drug testing required as part of pre-employment process.

Company

Overview

Founded in 1960

Year Established

The company was originally started from a dirt-floor garage in Concord, NH.

Top Dealer by Sales

Global Ranking

Consistently ranked among Caterpillar's top dealers globally based on sales volume.

Third Generation

Family Ownership

Has been a family-run business for three generations.

A third-generation family-run business, it expanded through strategic acquisitions into six states.
Today it operates two core divisions – Earthmoving and Power Systems – across 15 locations in the Northeast.
Projects span construction, quarrying, forestry, municipal services, marine engines, and custom power generation.
Their Power Systems arm delivers generators, air compressors, and bespoke power solutions for industrial and marine clients.
Milton CAT machinery powers everything from logging camps and ferries to data centers and nuclear facilities.

Culture + Values

The company is committed to delivering quality, innovation, and reliability.
Employees are considered the greatest asset.
The company holds itself to the highest standards of integrity, safety, and respect.
A culture of teamwork is fostered, where each person plays an important role.
The company is driven to exceed customer expectations.
Ongoing development and continuous learning are supported.

Environment + Sustainability

Net Zero by 2040

Target for achieving zero emissions

The company is committed to reducing emissions and aims to achieve net zero status by 2040 through strategic sustainability measures.

Committed to sustainability and environmental stewardship.
Focus on reducing carbon footprint through energy-efficient products and services.
Implemented a comprehensive waste reduction program.
Works with customers to enhance fuel efficiency and promote sustainable business practices.

Inclusion & Diversity

Dedicated to creating a diverse, inclusive, and equitable workplace.
Focus on ensuring equal opportunity and fairness across recruitment, retention, and promotion.
Promotes a balanced workforce with initiatives aimed at increasing female representation in technical roles.

Articles

Careers at Milton CAT

Parts and Service

Milton CAT YouTube Channel