Director of Property Management

Description

The Director of Property Management oversees the day-to-day operations of the real estate portfolio. The role is responsible for team management, property financial analysis, field operational efficiency, budgeting, and asset profitability. Legacy is looking for a high energy leader to build Legacy Property Management into a premier developer and property manager in the mid-south. In this position, you will lead direct reports on the daily performance of their jobs, ensure properties are maintained, and tenant’s lease obligations are met. Roles and responsibilities will shift as the portfolio and team evolves and grows.

• Drive accounts receivable down and maintain collections at a high rate.
• Review new leases for property-management related issues and concerns.
• Coordinate activities across leasing, property management and construction to affect Legacy operational efficiencies.
• Monitor expirations and bring all tenant renewals to ownership.
• Maintain tenant relationships to help recognize both their needs and the needs of their customers.
• Partner with the leasing team to onboard new tenants.
• Manage team of in-house and field property managers.
• Act as in-house leader and voice for the regional and district property managers in the field.
• Assist in the coordination of tenant move-ins/outs.
• Assist with the creation of KPI and metric tracking within the property management division.
• Establish and maintain relationships within the shopping center industry, key community and strategic partners and local government representatives.
• Oversee all rental revenue billing and processes including the completion of annual CAM reconciliations and tax billbacks.
• Develop and implement annual strategic budgets.
• Coordinate landlord and tenant legal matters involving delinquencies and bankruptcies with the property management team and cooperating counsel.

Requirements

Some travel expected, approximately 1-2 times per month.

• Ability to anticipate and respond effectively to sensitive inquiries and complaints.
• Bachelor’s degree from 4-year college or university
• Ability to define problems, collect data, establish facts, and draw accurate conclusions.
• Ability to handle situational ambiguity to make effective decisions.
• Ability to read, analyze and interpret lease and other contractual documents.
• Minimum 3-5 years’ experience managing a portfolio of retail properties in a project management leadership capacity
• Strong customer service focus.
• Exceptional and effective writing and communication skills.
• Certification in property management (CCIM or RPA or CPM), preferred
• Ability to use Microsoft products.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance