Real estate investment and development firm specializing in office spaces and urban properties.
Assist property manager with operations, client relations, and vendor coordination.
1 months ago ago
$76,945 - $103,890
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Washington DC-Baltimore Area
Onsite
Company Size
700 Employees
Service Specialisms
Property Development
Design
Construction Services
Project Management
Technical Services
Engineering
Sector Specialisms
Office Buildings
Mixed-Use Developments
Redevelopment Projects
Land Acquisition
Role
Description
invoice review
budget reporting
service monitoring
move management
contract coordination
client communication
Regularly use hands and fingers to write and type.
Review and approve property invoices as per the authority in approval matrix.
Maintain financial management responsibilities including providing assistance in the preparation of budgets, accruals, reforecasts and reporting budget variances.
Work with Marketing Department to facilitate creating a sense of place through holding client relation functions, events, and promotions.
Work with the construction department, including participation at client improvement meetings and scheduling shutdowns of building services (e.g., electricity, water, HVAC) to avoid delays of landlord work.
Attend industry conferences and conventions.
Provide direction to Property Management Coordinator for maintaining and updating insurance certificate files for all contractors performing work at the properties.
Mobilizes others (both BXP employees and contracted service providers) to meet or exceed customers’ expectations and goals of the assigned portfolio.
Client communication, logistical coordination, and site impacts related to CapEx projects in assigned properties as required.
Maintain a working knowledge of Company databases and information/reporting tools.
Partner with Property Manager to identify and achieve additional client service income.
Regularly monitor service contractors to ensure service is being delivered as per contract specifications and that insurance and contract documentation is in order.
Involves movement between departments to facilitate work.
Coordinate with external contractors (i.e. janitorial, security, etc.) and internal departments (i.e. engineering, accounting, leasing and construction, etc.) to ensure seamless and cost-effective customer service is delivered.
Work with Leasing Department to facilitate showings, ensure that vacant space is in showable condition and respond to any operational questions from the Leasing Representatives.
Promote, establish and maintain positive relations with clients via regular proactive communication, meetings and routine follow-up. Regularly inform Property Manager of topics discussed and action items to be addressed.
Manage client move-in/move-outs to include certificates of insurance, signage, move management, closeout and inspection.
Arrange, coordinate and attend new client orientation meetings to review client welcome package, move-in requirements, general property information, rules & regulations etc.
Manage and facilitate the execution of client work order requests with building staff and/or outside vendors to completion in a timely manner.
Regularly inspect client space, common areas, base building areas and grounds to ensure a high level of maintenance, regularly interfacing with internal staff and vendors to maintain defined level of expectation.
Assists in the development and mentorship of the Property Management Coordinator.
Analyze current maintenance programs/procedures and make recommendations to Property Manager that ensures operating efficiency and effectiveness.
Manage client electric meter reading procedure and ensure accurate and timely invoicing including annual reconciliation billings.
Respond to site emergencies when applicable and participate in company emergency response protocol
Assist Property Manager with the development of RFP's and execution of contracts and purchase orders.
Involves work such as tours throughout property portfolio usually performed by walking and by climbing stairs.
Providing feedback to vendors on contract employees’ performance as needed.
Coordinate annual client fire warden training and evacuation drills.
Involves work of a general office nature usually performed standing such as operation of a fax and printer.
Requirements
microsoft office
jd edwards
ba/bs
rpa
cpm
leed
Demonstrated proficiency with Microsoft Office applications. JD Edwards experience preferred.
Regularly required to bend and reach.
Excellent interpersonal skills.
This is an on-site position and requires in-person attendance.
BA/BS degree in business administration, real estate or related field required.
Regularly required to talk and hear.
Excellent verbal and written communication skills.
Ability to work autonomously and as a productive member of a team.
Ability to work under pressure and meet deadlines.
2-5 years of property management experience preferred.
Continuing education in the field through RPA or CPM certification courses, and LEED approved courses highly desirable.
Team player who collaborates with all internal and external stakeholders.
Vision abilities allowing reading of printed material, graphics, computer displays and physical inspections of properties and sites.
Demonstrated ability to respond to a variety of multiple tasks/situations with both creativity and resourcefulness.
Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.
Uses sound business judgement to escalate potential issues to leadership.
Working knowledge and understanding of operating costs, budgeting and related expense control preferred.
Familiarity with ADA and OSHA preferred.
Occasionally required to crouch, climb stairs and ladders and in environments with temperature ranges both while working outside and inside.
Involves work of a general office nature usually performed sitting such as operation of a computer.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded in 1970
Year Established
The company was founded in 1970, marking the beginning of its journey in real estate investment and development.
Focus on high-quality office spaces and urban properties, building an extensive portfolio across key U.S. markets.
Long-term commitment to creating spaces that enhance community and work-life environments.
Projects often include innovative architectural designs and sustainable development practices.
Redefining urban landscapes in cities like Boston, New York, and San Francisco with iconic office towers and mixed-use developments.
Investing in properties with potential for growth, ensuring a forward-thinking approach to urban development.
Trusted partner for tenants and investors due to its reputation for quality and innovation.
Culture + Values
Client focus: Proactively delivering exceptional service and outcomes
Integrity: Upholding the highest standards in all relationships and decisions
Accountability: Taking ownership and delivering on commitments
Innovation: Pursuing creative, data-driven solutions to drive performance
Collaboration: Engaging stakeholders across disciplines to unlock impact
Environment + Sustainability
70% GHG Reduction
Greenhouse Gas Emissions
Achieved a greater than 70% reduction in Scope 1 & 2 greenhouse gas emissions intensity since 2008 (as of end-2022).
91% LEED‑Certified
Sustainable Buildings
34.9 million square feet of LEED-certified buildings, with 91% achieving Gold or Platinum status.
$750M Green Bonds
Financial Commitment
Issued $750 million in green bonds as part of a sixth offering in 2023 to support sustainability initiatives.
26.9M sq ft Fitwel
Health‑Certified Spaces
26.9 million square feet certified under Fitwel, emphasizing healthy building design and operations.
Science‑Based Target Initiative validated—aligned with 1.5 °C trajectory
9 million sq ft retro‑commissioned to optimize energy performance in 2023
Power purchase agreements adding 21 MW new solar capacity
36 ENERGY STAR certified properties; benchmarking minimum ENERGY STAR score of 75
First net‑zero repositioning of an existing building completed
Fitwel: nine‑time Best in Building Health award
Inclusion & Diversity
2020 established
D&I Committee Founded
The company established an executive-level Diversity and Inclusion Committee to oversee and guide inclusion efforts.
Recruitment & development goals tied to actionable D&I initiatives
Senior executives evaluated—part of compensation tied to diversity advancement
Employee resource groups launched to support diversity objectives
Supplier diversity: goals set to expand minority-owned vendor network
Community outreach: programs to advance real estate access for minority-owned businesses