Sr. Benefits & Leave Administrator

Description

• Partner closely with the HRIS team to design, test, and implement absence management system configurations and enhancements, ensuring data accuracy and process efficiency.
• Ensure rigorous adherence to and continuous monitoring of all federal and multi-state compliance requirements related to leave, disability, and benefits, mitigating risk and ensuring legal soundness.
• Provide expert guidance and serve as a primary resource for complex leave of absence, job accommodation, and benefits inquiries for HR colleagues, management, and employees.
• Actively participate in and contribute to monthly Benefits 101 webinars, providing valuable information and answering employee questions.
• Strategically collaborate with Corporate Communications to develop, implement, and disseminate clear and effective leave of absence communications across diverse channels, including Intranet, recorded webinars/videos, and direct mailings.
• Lead the comprehensive management and administration of all Leave of Absence (LOA) and Job Accommodation (ADA/ADAAA) programs, ensuring seamless coordination between internal sick/leave policies and complex federal, state, and local jurisdictional leave and state pay regulations (e.g., California, DC, San Francisco, Washington State).
• Actively administer and support a broad spectrum of employee benefits and wellness programs (e.g., medical, dental, vision, life, long-term disability, FSA, HSA, commuter, fitness reimbursement, EAP, COBRA, backup care). Proactively manage and cultivate strong relationships with benefit vendors, contributing to long-term benefit strategy development, ongoing plan assessments, and the successful implementation of new programs.

Requirements

• Proven ability to work autonomously, effectively manage competing priorities, and successfully handle a high volume of leave and ADAAA cases (e.g., 70+ active cases).
• Able to confidentially maintain personal information. Understands and respects the sensitive nature of information and manages this responsibility to ensure requests are handled discreetly, effectively, and efficiently.
• Demonstrated ability to foster strong cross-functional partnerships and effectively collaborate with employees and leaders at all organizational levels.
• Comprehensive understanding and practical application of federal and state benefit compliance requirements, including ERISA and other benefit compliance requirements.
• 5+ years of progressive experience in benefits administration, with a strong emphasis and proven expertise in Leave of Absence, Disability Management, and ADA/ADAAA compliance.
• Able to confidentially maintain personal information. Understands and respects the sensitive nature of information and manages this responsibility to ensure issues are handled discreetly, effectively, and efficiently.
• Proficiency with HRIS systems; Workday experience highly preferred.
• Exceptional attention to detail and insistence on accuracy.
• Demonstrates strong initiative and takes full ownership of projects from conception to completion.
• SHRM-CP/SCP, S/PHR, or related/similar certifications preferred.
• Highly organized with the capacity to effectively manage complex workflows and prioritize tasks in a fast-paced environment.
• Strong research and data analysis techniques, including high proficiency with Excel.
• Strong interpersonal and communications skills, capable of explaining complex concepts clearly.
• Exceptional problem-solving and negotiation skills, with a track record of achieving positive outcomes.
• Proficiency with Google Suite.
• Extensive and up-to-date knowledge of complex federal, state, and local sick, disability, and leave laws and regulations (e.g., FMLA, CFRA, DCFMLA, SF Paid Sick Leave, and WA Paid Family & Medical Leave), with a proven ability to interpret and apply them.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance