Healthcare Operations & Delivery Leader at Mcmillan Pazdan Smith Architecture in Atlanta, GA | Kablio

Role

Description

contract management

data quality

resource balancing

kpi analysis

client relations

succession planning

Support project or account contract performance, understanding the scope, budget, and quality agreed to by the Client.
Identify potential problems and points of friction within the project life cycle in partnership with Practice Leadership and find solutions to maximize efficiency and profitability.
Provide consistent and constructive feedback to the team and provide teammates with opportunities to achieve professional goals in partnership with HR.
Monitor and ensure Project & Plan data quality.
Identify and mentor internal employees within the healthcare practice to strategize internal employee movement during succession planning process.
Coordinate different teams to foster exchange of ideas and provide cross-team learning opportunities.
Develop and execute succession planning, including the transition of important client relationships in partnership with HR.
Foster relationships both internal and external, engaging effectively to collaborate and achieve business performance goals.
Support and inform continuous improvement enhancements.
Review documentation and contracts for compliance with company standards, escalating issues as needed.
Effectively communicate with Leadership & Teammates about shifting priorities and projects.
Work with Leaders and Project Managers, along with legal counsel, to review and negotiate contracts, Letters of Agreements, AIA Agreements, etc., to mitigate risk in scope and contractual terms.
Assess and analyze project performance with Leaders to optimize business and meet goals.
Manage resource balancing of talent across the Practice and company-wide, identifying opportunities for resource sharing across Practices.
Maintain and/or develop key account relationships and/or client relationships as necessary as part of the Leadership team.
Lead the Practice internally in partnership with Practice Leadership, leveraging and evolving the capabilities of the firm while working with other leadership.
Partner with Segment Leaders and Project Managers to provide superior working knowledge of KPIs on all projects and their impact on the overall operations of the practice, including effective multiplier, gross margin, profitability, realization, accounts receivable.

Requirements

architecture degree

business degree

microsoft office

tableau

10+ years

financial acumen

Excellent time management skills
Extensive experience working with legal on contracts and contract negotiations.
Exceptional organizational and follow-through skills
Bachelor’s or master’s degree in architecture or interior design from an accredited University.
Proficiency with Microsoft Office Suite
Must take initiative and be a proactive change agent
An advanced degree in business or finance.
Adept adoption and reinforcement of business systems, processes, and tools, including VantagePoint, Tableau, Microsoft Teams, Zoom, etc.
Strong verbal and written communication skills
Working knowledge or desire to learn employment laws and regulations
Financial acumen, including understanding financial performance, analyzing data to derive insights and take necessary actions, and preparing and managing project budgets.
10+ years relevant industry experience preferred, or equivalent education and experience.
Experience in leading & managing people and teams including motivation, empowerment, organization, innovation, integrity, decision making, and delegation.
Ability to meet tight deadlines and be flexible to changing workflow and demands
Strong interpersonal skills; ability to work in teams
Proven track record of managing teams with financial success (consistently hitting KPIs, meeting revenue targets, etc.).

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1979

Year Established

The firm was founded in 1979 and has since built a reputation for trusted innovation in architecture.

With a rich history of diverse projects, the firm has developed a reputation for creating spaces that blend functionality with aesthetic value.
Their portfolio spans across multiple sectors including residential, commercial, civic, healthcare, and education.
Notable projects include both small-scale urban residences and large multi-building campus designs for universities and healthcare facilities.
The firm’s commitment to design excellence is evident in their work, where each project is approached with a focus on innovation and community impact.
Their collaborative process fosters close relationships with clients, ensuring every design aligns with the vision and needs of the community.
Through their work, they continually contribute to the built environment, making spaces more sustainable, inviting, and functional.

Culture + Values

We believe that the best design results from a collaborative process built on mutual respect, trust, and open communication.
We strive for excellence in everything we do, while also recognizing that our work must serve the needs and desires of the communities we serve.
We encourage innovation and creativity, pushing the boundaries of traditional design to create meaningful, sustainable architecture.
We are committed to a culture of continuous learning, growth, and mentorship, ensuring that every team member has the opportunity to develop professionally.

Environment + Sustainability

2050

Net Zero Target Year

Aiming to achieve net zero carbon emissions by the year 2050.

Committed to integrating sustainability into its practice, focusing on energy-efficient, environmentally responsible buildings.
Prioritizes design strategies that reduce energy consumption, optimize building performance, and minimize construction's environmental impact.
Supports green building certifications like LEED, ENERGY STAR, and other sustainable design standards.

Inclusion & Diversity

fosters an inclusive workplace where diverse perspectives are valued and where individuals feel empowered to contribute.
has made strides toward increasing gender diversity, with a focus on promoting women into leadership roles.
has developed internal programs to encourage mentorship and career development, particularly for underrepresented groups in architecture.

Articles

McMillan Pazdan Smith Announces Growth Partnership with Providus Capital Partners

McMillan Pazdan Smith Architecture acquires Georgia firm

McMillan Pazdan Smith Honors & Awards (AIA SC Firm Award)

Role

Description

contract management

data quality

resource balancing

kpi analysis

client relations

succession planning

Support project or account contract performance, understanding the scope, budget, and quality agreed to by the Client.
Identify potential problems and points of friction within the project life cycle in partnership with Practice Leadership and find solutions to maximize efficiency and profitability.
Provide consistent and constructive feedback to the team and provide teammates with opportunities to achieve professional goals in partnership with HR.
Monitor and ensure Project & Plan data quality.
Identify and mentor internal employees within the healthcare practice to strategize internal employee movement during succession planning process.
Coordinate different teams to foster exchange of ideas and provide cross-team learning opportunities.
Develop and execute succession planning, including the transition of important client relationships in partnership with HR.
Foster relationships both internal and external, engaging effectively to collaborate and achieve business performance goals.
Support and inform continuous improvement enhancements.
Review documentation and contracts for compliance with company standards, escalating issues as needed.
Effectively communicate with Leadership & Teammates about shifting priorities and projects.
Work with Leaders and Project Managers, along with legal counsel, to review and negotiate contracts, Letters of Agreements, AIA Agreements, etc., to mitigate risk in scope and contractual terms.
Assess and analyze project performance with Leaders to optimize business and meet goals.
Manage resource balancing of talent across the Practice and company-wide, identifying opportunities for resource sharing across Practices.
Maintain and/or develop key account relationships and/or client relationships as necessary as part of the Leadership team.
Lead the Practice internally in partnership with Practice Leadership, leveraging and evolving the capabilities of the firm while working with other leadership.
Partner with Segment Leaders and Project Managers to provide superior working knowledge of KPIs on all projects and their impact on the overall operations of the practice, including effective multiplier, gross margin, profitability, realization, accounts receivable.

Requirements

architecture degree

business degree

microsoft office

tableau

10+ years

financial acumen

Excellent time management skills
Extensive experience working with legal on contracts and contract negotiations.
Exceptional organizational and follow-through skills
Bachelor’s or master’s degree in architecture or interior design from an accredited University.
Proficiency with Microsoft Office Suite
Must take initiative and be a proactive change agent
An advanced degree in business or finance.
Adept adoption and reinforcement of business systems, processes, and tools, including VantagePoint, Tableau, Microsoft Teams, Zoom, etc.
Strong verbal and written communication skills
Working knowledge or desire to learn employment laws and regulations
Financial acumen, including understanding financial performance, analyzing data to derive insights and take necessary actions, and preparing and managing project budgets.
10+ years relevant industry experience preferred, or equivalent education and experience.
Experience in leading & managing people and teams including motivation, empowerment, organization, innovation, integrity, decision making, and delegation.
Ability to meet tight deadlines and be flexible to changing workflow and demands
Strong interpersonal skills; ability to work in teams
Proven track record of managing teams with financial success (consistently hitting KPIs, meeting revenue targets, etc.).

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1979

Year Established

The firm was founded in 1979 and has since built a reputation for trusted innovation in architecture.

With a rich history of diverse projects, the firm has developed a reputation for creating spaces that blend functionality with aesthetic value.
Their portfolio spans across multiple sectors including residential, commercial, civic, healthcare, and education.
Notable projects include both small-scale urban residences and large multi-building campus designs for universities and healthcare facilities.
The firm’s commitment to design excellence is evident in their work, where each project is approached with a focus on innovation and community impact.
Their collaborative process fosters close relationships with clients, ensuring every design aligns with the vision and needs of the community.
Through their work, they continually contribute to the built environment, making spaces more sustainable, inviting, and functional.

Culture + Values

We believe that the best design results from a collaborative process built on mutual respect, trust, and open communication.
We strive for excellence in everything we do, while also recognizing that our work must serve the needs and desires of the communities we serve.
We encourage innovation and creativity, pushing the boundaries of traditional design to create meaningful, sustainable architecture.
We are committed to a culture of continuous learning, growth, and mentorship, ensuring that every team member has the opportunity to develop professionally.

Environment + Sustainability

2050

Net Zero Target Year

Aiming to achieve net zero carbon emissions by the year 2050.

Committed to integrating sustainability into its practice, focusing on energy-efficient, environmentally responsible buildings.
Prioritizes design strategies that reduce energy consumption, optimize building performance, and minimize construction's environmental impact.
Supports green building certifications like LEED, ENERGY STAR, and other sustainable design standards.

Inclusion & Diversity

fosters an inclusive workplace where diverse perspectives are valued and where individuals feel empowered to contribute.
has made strides toward increasing gender diversity, with a focus on promoting women into leadership roles.
has developed internal programs to encourage mentorship and career development, particularly for underrepresented groups in architecture.

Articles

McMillan Pazdan Smith Announces Growth Partnership with Providus Capital Partners

McMillan Pazdan Smith Architecture acquires Georgia firm

McMillan Pazdan Smith Honors & Awards (AIA SC Firm Award)