Staying Updated: Keeping abreast of travel trends, regulations, and safety measures. The goal is to make travel smooth, cost-effective, and stress-free for everyone.
Vendor Negotiation: Negotiating with travel agencies to secure the best rates and services using resources for comparison.
A travel support administrator is responsible for planning, organizing, and managing travel arrangements for individuals or groups, ensuring smooth and efficient travel experiences. This role involves booking flights, accommodation, transportation, and other travel logistics, as well as managing budgets and ensuring compliance with company policies.
Budget Management: Managing travel expenses and ensuring costs stay within allocated budgets.
Policy Compliance: Ensuring all travel arrangements adhere to client travel policies and procedures.
Troubleshooting: Resolving any issues that arise during travel, such as flight cancellations or unexpected changes.
Booking and Coordination: Arranging flights, accommodations, transportation (car rentals, etc.), and other travel logistics.
Travel Advice: Providing travelers with information on travel regulations, and safety protocols if any.
Record Keeping: Maintaining accurate records of travel arrangements, expenses, and other relevant data.
Itinerary Management: Check and share detailed travel itineraries, ensuring they meet the needs of travelers.
Customer Service Skills: Providing excellent customer service to ensure a positive travel experience with a consultative approach.
Qualification – Any Graduate.
Language Skills: Fluency in English is often required, and knowledge of other languages can be an advantage.
Computer Skills: Proficiency in using computer systems for booking and managing travel.
Experience – Above 1 year experience in travel field.
Negotiation Skills: Negotiating with vendors to secure the best rates and services.
Attention to Detail: Meticulous attention to detail is necessary to ensure accuracy in bookings and itineraries.
Communication - Candidate should be excellent with both written and oral communication.
Organizational Skills: Excellent organizational and time management skills are crucial for managing multiple travel arrangements simultaneously.
Knowledge of Travel Industry: Familiarity with travel booking systems, industry trends, and travel regulations.
Communication: Communicating effectively with travelers, vendors, and other stakeholders.
Communication Skills: Strong written and verbal communication skills are needed to interact with travelers, vendors, and other stakeholders.
Problem-Solving Skills: The ability to quickly and effectively resolve travel-related issues.
Benefits“Join our dynamic Travel Support team, where quick thinking and smart decisions make a real difference for our contractors and staff”.
Training + Development