Leasing Consultant

As a Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre’s mission, vision, and values.

• Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality
• Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents
• Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)
• Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)
• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
• Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
• In conjunction with the rest of the team, plan, organize, and conduct resident events
• Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)
• Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
• Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals

Van Metre Core Values

• Bilingual preferred
• Previous experience in customer service, sales, hospitality, or related fields
• Customer service skills
• Time management and prioritization skills
• Aptitude for working with people
• Social media skills
• Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
• Verbal and written communication skills
• Professional demeanor and attitude

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
• Annual Bonus Potential: $4,500 annually, paid quarterly
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Salary: $16.00-$18.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Weekend work is required
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company