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Community Assistant - Trifecta (Student Living)
Greystar
Assist property management with leasing, admin, resident services, and marketing.
7d ago
Entry-level, Junior (1-3 years)
Full Time
Louisville, KY
Onsite
Company Size
23,000 Employees
Service Specialisms
Property Management
Real Estate Development
Investment Management
Construction Services
Property Leasing
Asset Management
Facility Management
Tenant Services
Sector Specialisms
Active Adult
Life Science
Logistics
Single Family Rental
Student
Modular
Role
What you would be doing
leasing tours
lease prep
resident outreach
move coordination
administrative support
campus marketing
- Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
- Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
- Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
- Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
- Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
- Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.
- Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
- Acts as an after-hours liaison between residents and property management. Works mandatory on-call schedule, for
- Answers incoming calls and sets appointments for prospects to tour the property.
- Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
What you bring
university
good standing
10 hours
onsite
- Must be enrolled at a local university and be in good academic standing.
- Must be available to work a minimum of 10 hours per week.
- Lives onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations.
- Paid sick time
- Employee Assistance Program
- 401(k) with Company Match (eligibility required)
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
- For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- greystar will consider qualified applicants with arrest and conviction records.
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Company
Overview
$78B+
Assets Under Management
The company drives bold global expansion through its substantial financial scale, with assets spanning multiple regions and property types.
€1.4B
European Investment
Significant investment in European apartment markets, showcasing the company's commitment to international growth and housing solutions.
$35B+
Development Pipeline
A robust pipeline of development projects highlights the company's aggressive growth strategy and future market presence.
100+
New Developments
The rollout of a 'family of brands' across U.S. developments reflects a tailored approach to serving diverse customer needs.
- Born in 1993 in Houston and now rooted in Charleston, its founder transformed a niche multifamily operator into a global real-estate powerhouse.
- Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
- Greystar has shaped skylines with projects like build-to-rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
- Specialisms span multifamily, student housing, active-adult and single-family rentals, logistics/industrial facilities, life-science campuses and modular construction.
- Strategic bets include modular homes, life-science labs, single-family rentals and logistics distribution centers — marking it a versatile real-estate innovator.
- With a reputation for vertical integration — managing assets, investments and construction in-house — it stands out in an industry of fragmented players.
- Integrity
- Respect
- Professionalism
- Accountability
- Service
- Teamwork
5% reduction target
Long-term sustainability goals
Sets a target for reducing energy, GHG emissions, water, and waste by 5% every five years (~1% per year).
26,000 t CO₂
Carbon savings through modular construction
Modular construction at Greenford Quay saved the equivalent of 26,000 tons of CO₂, which is equivalent to 160,287 trees or removing 7,030 vehicles for a year.
Multiple five-star ratings
GRESB sustainability performance
Achieved multiple five-star GRESB ratings in 2019, with seven of eight investment vehicles ranked in the top 10 peers.
15,000 associates
Engagement in sustainability initiatives
'Sustainable September' campaign engaged over 15,000 associates in 2023.
- Tracks 100% of landlord-controlled energy, GHG emissions, water, and waste data for owned assets
- Partners with HD Supply and Arbor Day Foundation for tree planting initiatives
- Greystar Green Awards program tracks 107 variables across energy efficiency, water consumption, waste reduction, indoor environmental quality, education, and required practices
October 2020
CEO Action Pledge
Signed the CEO Action Pledge in 2020 to advance diversity and inclusion.
200+
Veterans Group Members
Veterans group has over 200 members dedicated to fostering inclusion and belonging.
- Core values include Equality alongside diversity, inclusion and belonging
- DEI effort is company‑wide and team‑member–driven, not siloed in a division
- Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations
- Regional DEI resource groups open to all team members, with local action plans
- Business/functional DEI leadership groups set strategic goals (e.g., increase engagement of women and minority‑owned contractors)
- Women’s Inclusion Network offers mentorship (‘Thrive Mentorship’) and peer networking (‘Connecting Circles’)
- RISE peer‑to‑peer mentoring for onsite teams
- DEI Champion Circle promotes cultural heritage and awareness initiatives
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