Resident Services Coordinator at Greystar in Surrey, British Columbia, Canada | Kablio

Role

Description

taskray automation

salesforce integration

dashboard reporting

process audit

process design

scalable solutions

Audit existing onboarding processes and identify inefficiencies, in the current Smartsheet-based workflows.
Coordinate with internal stakeholders in Europe and APAC to ensure global applicability of the solution.
Customise TaskRay templates and automation for onboarding/offboarding workflows.
Ensure all data points are captured at the appropriate stages in the onboarding and offboarding processes
Provide regular updates on project status, budget tracking, and performance metrics.
Integrate TaskRay into Salesforce orgs (G1, G2, G3) and ensure property-level visibility and reporting.
Ensure compliance with internal standards and external regulatory requirements.
Lead the end-to-end delivery of the property onboarding process using Salesforce and TaskRay.
Develop training and implementation of the new process, supported by Subject Matter Experts
Liaise with senior leadership to align project goals and secure buy-in.
Manage project timelines, milestones, and dependencies across cross-functional teams.
Design and document improved processes with input from operations, development, marketing, finance, and systems teams.
Ensure processes consider implications for all other relevant systems e.g. Anaplan
Develop dashboards and automated reports for stakeholders without Salesforce access.
Collaborate with developers and system architects to build scalable and efficient solutions.

Requirements

salesforce

taskray

agile

communication

analytical

property mgmt

Ability to work independently and collaboratively in a fast-paced environment.
Proven experience managing Salesforce projects, ideally with TaskRay integration.
Excellent communication and stakeholder management skills.
Familiarity with project management methodologies (Agile, Kanban, etc.).
Strong analytical skills with the ability to interpret data and drive process improvements.
Experience in property management or onboarding processes is highly desirable.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$78B Assets

Assets Under Management

Reflecting the company's financial strength and extensive real-estate portfolio.

$35B Pipeline

Development Projects

Highlighting the company's expansive global development initiatives and future growth potential.

€1.4B Investment

European Real Estate

Signifying the company's strategic investment in European housing markets.

Its founder transformed a niche multifamily operator into a global real-estate powerhouse.
Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
Greystar has shaped skylines with projects like build‑to‑rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
Specialisms span multifamily, student housing, active‑adult and single‑family rentals, logistics/industrial facilities, life‑science campuses and modular construction.
Strategic bets include modular homes, life‑science labs, single‑family rentals and logistics distribution centers — marking it a versatile real‑estate innovator.
Its expansion crosses continents — investing €1.4 billion in European apartments and launching its first build‑to‑rent in Melbourne as a housing-supply pioneer.
In 2024 it rolled out a cohesive ‘family of brands’ across 100+ U.S. developments, tailored to different life stages and rental experiences.
With a reputation for vertical integration — managing assets, investments and construction in‑house — it stands out in an industry of fragmented players.

Culture + Values

Integrity
Respect
Professionalism
Accountability
Service
Teamwork

Environment + Sustainability

5% Reduction Target

Long-term sustainability goal

Aims to reduce energy, GHG emissions, water, and waste by 5% every five years (~1% per year).

Seven of Eight Top 10

GRESB ratings achievement

Seven of eight investment vehicles ranked in the top 10 peers based on GRESB ratings in 2019.

107 Variables Tracked

Greystar Green Awards metrics

Monitors 107 variables across energy efficiency, water consumption, waste reduction, and other sustainability metrics.

26,000t CO₂ Saved

Greenford Quay modular construction impact

Modular construction at Greenford Quay saved the equivalent of 26,000 metric tons of CO₂.

Achieved multiple five-star GRESB ratings in 2019
Partnered with HD Supply and Arbor Day Foundation to plant ≥ 7,500 trees in the first year via consolidated maintenance ordering
'Sustainable September' campaign engaged over 15,000 associates in 2023

Inclusion & Diversity

10% Engagement

Strategic Goal

Sets a target to increase engagement of women and minority-owned contractors by 2025.

200+ Members

Veterans Group

Focuses on fostering inclusion and recognition for veterans within the organization.

Core values include Equality alongside diversity, inclusion, and belonging.
DEI effort is company-wide and team-member-driven, not siloed in a division.
Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations.
Regional DEI resource groups open to all team members, with local action plans.
Business/functional DEI leadership groups set strategic goals.
Women’s Inclusion Network offers mentorship ('Thrive Mentorship') and peer networking ('Connecting Circles').
RISE peer-to-peer mentoring for onsite teams.
DEI Champion Circle promotes cultural heritage and awareness initiatives.

Articles

Greystar Careers

Greystar Global Presence

Greystar Corporate Social Responsibility

Role

Description

taskray automation

salesforce integration

dashboard reporting

process audit

process design

scalable solutions

Audit existing onboarding processes and identify inefficiencies, in the current Smartsheet-based workflows.
Coordinate with internal stakeholders in Europe and APAC to ensure global applicability of the solution.
Customise TaskRay templates and automation for onboarding/offboarding workflows.
Ensure all data points are captured at the appropriate stages in the onboarding and offboarding processes
Provide regular updates on project status, budget tracking, and performance metrics.
Integrate TaskRay into Salesforce orgs (G1, G2, G3) and ensure property-level visibility and reporting.
Ensure compliance with internal standards and external regulatory requirements.
Lead the end-to-end delivery of the property onboarding process using Salesforce and TaskRay.
Develop training and implementation of the new process, supported by Subject Matter Experts
Liaise with senior leadership to align project goals and secure buy-in.
Manage project timelines, milestones, and dependencies across cross-functional teams.
Design and document improved processes with input from operations, development, marketing, finance, and systems teams.
Ensure processes consider implications for all other relevant systems e.g. Anaplan
Develop dashboards and automated reports for stakeholders without Salesforce access.
Collaborate with developers and system architects to build scalable and efficient solutions.

Requirements

salesforce

taskray

agile

communication

analytical

property mgmt

Ability to work independently and collaboratively in a fast-paced environment.
Proven experience managing Salesforce projects, ideally with TaskRay integration.
Excellent communication and stakeholder management skills.
Familiarity with project management methodologies (Agile, Kanban, etc.).
Strong analytical skills with the ability to interpret data and drive process improvements.
Experience in property management or onboarding processes is highly desirable.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$78B Assets

Assets Under Management

Reflecting the company's financial strength and extensive real-estate portfolio.

$35B Pipeline

Development Projects

Highlighting the company's expansive global development initiatives and future growth potential.

€1.4B Investment

European Real Estate

Signifying the company's strategic investment in European housing markets.

Its founder transformed a niche multifamily operator into a global real-estate powerhouse.
Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
Greystar has shaped skylines with projects like build‑to‑rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
Specialisms span multifamily, student housing, active‑adult and single‑family rentals, logistics/industrial facilities, life‑science campuses and modular construction.
Strategic bets include modular homes, life‑science labs, single‑family rentals and logistics distribution centers — marking it a versatile real‑estate innovator.
Its expansion crosses continents — investing €1.4 billion in European apartments and launching its first build‑to‑rent in Melbourne as a housing-supply pioneer.
In 2024 it rolled out a cohesive ‘family of brands’ across 100+ U.S. developments, tailored to different life stages and rental experiences.
With a reputation for vertical integration — managing assets, investments and construction in‑house — it stands out in an industry of fragmented players.

Culture + Values

Integrity
Respect
Professionalism
Accountability
Service
Teamwork

Environment + Sustainability

5% Reduction Target

Long-term sustainability goal

Aims to reduce energy, GHG emissions, water, and waste by 5% every five years (~1% per year).

Seven of Eight Top 10

GRESB ratings achievement

Seven of eight investment vehicles ranked in the top 10 peers based on GRESB ratings in 2019.

107 Variables Tracked

Greystar Green Awards metrics

Monitors 107 variables across energy efficiency, water consumption, waste reduction, and other sustainability metrics.

26,000t CO₂ Saved

Greenford Quay modular construction impact

Modular construction at Greenford Quay saved the equivalent of 26,000 metric tons of CO₂.

Achieved multiple five-star GRESB ratings in 2019
Partnered with HD Supply and Arbor Day Foundation to plant ≥ 7,500 trees in the first year via consolidated maintenance ordering
'Sustainable September' campaign engaged over 15,000 associates in 2023

Inclusion & Diversity

10% Engagement

Strategic Goal

Sets a target to increase engagement of women and minority-owned contractors by 2025.

200+ Members

Veterans Group

Focuses on fostering inclusion and recognition for veterans within the organization.

Core values include Equality alongside diversity, inclusion, and belonging.
DEI effort is company-wide and team-member-driven, not siloed in a division.
Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations.
Regional DEI resource groups open to all team members, with local action plans.
Business/functional DEI leadership groups set strategic goals.
Women’s Inclusion Network offers mentorship ('Thrive Mentorship') and peer networking ('Connecting Circles').
RISE peer-to-peer mentoring for onsite teams.
DEI Champion Circle promotes cultural heritage and awareness initiatives.

Articles

Greystar Careers

Greystar Global Presence

Greystar Corporate Social Responsibility