Water/Wastewater Client Services Manager
Weston & Sampson
Manage client services, projects, and business development for water/wastewater
1 months ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Worcester, MA
Hybrid
Company Size
900 Employees
Service Specialisms
Civil engineering
Site engineering
Environmental engineering
Geotechnical engineering
Structural engineering
Transportation engineering
Architecture
Landscape architecture
Sector Specialisms
Water
Sewer
Electric
Gas
AEC (Architecture, Engineering, and Construction)
Municipal
Commercial
Buildings
Role
What you would be doing
project management
contract negotiation
report preparation
business development
site visits
team leadership
- Responsible for quality, timely completion, and budget control of all assigned projects.
- Coordinate with the Operations and Business Manager to negotiate scope of work, budget, schedule, and specific contract language for all assigned projects.
- Prepare and review reports as needed.
- Research and prioritize strategic target accounts and market existing clients through project performance, expanding the scope of existing contracts, and identifying new project opportunities.
- Visit internal and external client sites overseeing work progress and ensuring client satisfaction ensuring long lasting relationships.
- Direct and administer the activities of the support team, provide technical resources necessary for client satisfaction and successful project completion.
- Delegate necessary responsibility, authority, and accountability to complete projects successfully.
What you bring
water/wastewater
business development
stakeholder engagement
bachelor’s degree
professional membership
microsoft office
- 5-8+ years of progressive experience in Water/Wastewater operations and maintenance management.
- Ability to generate new business opportunities and qualify leads.
- A valid driver’s license with the ability to travel as needed is required.
- Demonstrated ability to connect with municipal and industrial professionals through coordinated events, town hall meetings, professional seminars, and presentations.
- Bachelor’s degree in management, construction, or a related field is required.
- Substantial industry knowledge with active engagements in professional organizations such as WEF, AWWA, etc.
- Strong computer skills to include a working knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and other database software.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Water Resources Engineer Jobs in Worcester United StatesField Engineer Jobs in Worcester United StatesHydraulic Engineer Jobs in Worcester United StatesOperations Engineer Jobs in Worcester United StatesEnvironmental Engineer Jobs in Worcester United StatesConstruction Project Engineer Jobs in Worcester United StatesWater Engineer Jobs in Worcester United StatesProject Engineer Jobs in Worcester United States
Company
Overview
$135M in Revenue
Annual Revenue
The firm generates substantial annual revenue as a privately held company, now fully employee-owned through an ESOP.
125 Years
Company Milestone
In 2024, the company celebrated its 125th anniversary, marking over a century of innovation in wastewater treatment and environmental services.
- Founded in 1899 by Robert Spurr Weston, the firm pioneered U.S. wastewater treatment and grew with George Sampson to become a water-treatment innovator.
- From a one-person consultancy in Boston, it expanded across the East Coast into a multi-practice engineering and environmental services firm.
- Today it delivers interdisciplinary design, engineering, and environmental services for public and private sectors, tackling projects from parks to water treatment plants.
- Typical engagements include large urban park renewals, flood mitigation studies, PFAS removal at treatment facilities, and structural engineering for civic plazas.
- Sector strengths include infrastructure systems and water resource projects, supported by environmental permitting, geotechnical, landscape architecture, and construction management.
- Unusual facts: it continues to build on century-old innovations in wastewater treatment while evolving into climate resiliency and community revitalization.
Over 100 Years
Years of Tradition
The firm has a proud history and deep roots in its community, with over a century of experience.
- Interdisciplinary collaboration across engineering, environmental, planning and landscape teams
- Commitment to innovation and reliability on every project
- Emphasis on meaningful, community‑impacting work (‘improving the communities where you live, work, and play’)
- Fun workplace culture that values growth and professional development
1,000+ energy audits
Conducted energy audits
The company has conducted over 1,000 energy audits to optimize energy efficiency.
2050 net-zero target
Municipal climate plan
Municipalities like Andover are aiming for net-zero by 2050 through tailored plans.
Every 50 miles
EV charging stations
installed ultra-fast EV charging stations every 50 miles as part of MassDOT's NEVI initiative.
$190K+ grant
Green infrastructure project
Received a significant grant for a green infrastructure project in Rhode Island.
- Provides energy & sustainability consulting including GHG inventories, climate action planning, renewable energy feasibility and audits.
- Supports renewable energy projects: solar, PV, geothermal, biomass, wind; plus EV charging infrastructure.
- Developed/led municipal Climate Action & Sustainability Plans aligned to net-zero targets.
- Delivered zero-net-energy training programs for Salem and Beverly to support building retrofit targets.
- No DEI strategy or gender statistics publicly available
Articles
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio