Traffic Management Center Operator

Company logo
Ferrovial
Global infrastructure company developing and operating transport, energy and construction projects worldwide.
Monitor traffic conditions and manage dynamic toll pricing via ATMS and communications.
8 days ago ago
Expert & Leadership (13+ years)
Full Time
Dallas
Field
Company Size
25,501 Employees
Service Specialisms
Highways
Airports
Construction
Energy Infrastructure
Mobility Infrastructure
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
dms updates
trs monitoring
cctv monitoring
atms software
device diagnostics
advisory emails
  • Activate and update Dynamic Message Signs (DMS) to notify motorist of ongoing traffic events, associated back-ups, delays, alternative routes, and Amber/Silver alerts
  • Monitors and visually confirm rates displayed on Toll Rate Sign (TRS) are accurate and manually adjusting, if needed, based on traffic conditions and according to established guidelines and business rules
  • Uses closed circuit television (CCTV) cameras, and several other means (networks, Waze, etc.) to detect, verify, and coordinate response to traffic events, such as accidents, congestion, construction, spills, etc.
  • While performing the duties of this job, the employee is regularly required to talk or hear
  • Communicates via telephone and/or radio with incident responders, field personnel, the general public, and other public and private agencies to report and receive information concerning road hazards and or obstructions
  • Sends Traffic Advisories emails and updates classifying the accident type, severity and outlining the event details ex., injuries, lanes blocked, traffic backup, property damage, etc.
  • Utilizes our DYNAC Advanced Traffic Management System (ATMS) software application for real time monitoring of traffic flow, entry of incident information and updates, and incident response and management
  • Detects and verifies field device failures with system diagnostics (MOMS) and provide rapid notification to ITS Maintenance staff for remedy
  • The employee is frequently required to stand, walk and sit
What you bring
associate degree
3 years
microsoft office
typing
problem solving
teamwork
  • Willingness to work schedules that will include night shifts and weekends
  • Ability to uphold a professional relationship with all internal and external staff members and general public
  • Associate or bachelor’s degree is strongly preferred or at least three years of professional job experience in transportation, traffic management, incidence response, radio dispatch, or a commercial operations environment or similar preferred.
  • Punctuality and adherence to scheduling
  • The position is defined as essential personnel and may require additional hours and flexibility of scheduling in response to increased demands and significant events.
  • The employee may be required, in rare instances, to travel to and from NTE Traffic Management Center for short durations
  • Willingness to be flexible with your schedule and rotate between different shifts over time
  • Must be able to demonstrate typing proficiency and basic computer skills
  • Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer
  • Familiarity with Dallas LBJI-635, Mid-Cities Region I-183, Fort Worth 35W and I-820 geography is a plus
  • Ability to follow detailed procedures and take direction
  • Must be able to communicate well with motorists and maintain a positive and helpful attitude when on call
  • The employee must occasionally lift and/or move up to 25 pounds
  • Ability to coordinate real time activities and initiate immediate priorities, for self and support
  • Must be able to multitask, problem solve, and implement innovative processes within a fast-paced environment while remaining calm and effective under pressure
  • Must be able to demonstrate computer proficiency, especially as to Microsoft Excel, Word and Power Point and other PC based programs
  • Ability and willingness to work alternate work schedules and be on-call 24
  • Ability to read maps and charts
  • Good teamwork skills and active working attitude required
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
€9.1B
Annual Revenues
The company reported approximately €9.1 billion in revenues in 2024.
€29.6B
Market Cap
The company maintained around €29.6 billion in market capitalization in 2024.
  • Founded in 1952 by Rafael del Pino, the company began as a railway construction firm in Spain and evolved into a global infrastructure powerhouse.
  • Its business model centers on four integrated divisions—Toll Roads, Airports, Construction and Energy—allowing end-to-end project delivery across the asset lifecycle.
  • It operates iconic transport projects like the 407 ETR toll road in Canada and the JFK New Terminal One airport concession, expected to open in 2026.
  • Construction efforts include landmark works such as Madrid’s Terminal 4, the Guggenheim Museum Bilbao, and major metro and highway systems.
  • In energy, the firm develops and operates renewable projects—solar, wind, transmission lines—and emerging tech like vertiports and hydrogen.
  • Flagship assets include managed airports in the UK (Heathrow, Glasgow, Aberdeen, Southampton) and major U.S. highways such as LBJ Express in Dallas.
  • Its history is marked by strategic asset rotation, like divesting mature stakes in Heathrow and reinvesting in growth-oriented concessions.
Culture + Values
  • Integrity
  • Innovation
  • Sustainability
  • Excellence
  • Respect
Environment + Sustainability
2050
Net Zero Target
Aim to achieve net-zero emissions by the year 2050.
  • Reduction of Scope 1, 2, and 3 emissions
  • Integration of circular economy principles
  • Investment in renewable energy
  • Committed to reducing carbon footprint in operations
  • Sustainable infrastructure development
Inclusion & Diversity
50% Female Representation
Leadership Diversity Target
Aiming for gender parity in senior management roles by 2025.
  • Gender balance in leadership positions
  • Training programs focused on inclusive leadership
  • Workplace equality initiatives
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Traffic Management Center Operator at Ferrovial in Dallas