Senior Applications Engineer

Description

• Provide customers with layout recommendations based on customer-provided facility drawings
• Develop, conduct, and report product performance results to management on validation testing of new and existing products
• Provide demonstrations to customer base with knowledge of copper and fiber product lines
• Develop instruction sheet content, application notes, and technical bulletins
• Attention to Detail - Ensure accuracy in work product, documentation, and processes to maintain high standards
• Review customer requirement / specifications and identify proper solutions to meet the requirements
• Work with fiber cabling systems and polarity options
• Maintain timeliness and accuracy of the technical content in marketing literature
• Work cross functionally with BU personnel including design engineers, product managers, QC, and others on issues regarding schedule, quality, and customer challenges
• Test fiber solutions per specific needs and requirements
• Develop presentations and provide training for internal sales and spec. engineers and external customers including contractors, consultants and distributors
• Produce communication materials to promote and train customers on technical features of Leviton products
• Responds to customer needs, challenges, and issues with possible resolution
• Driving product feature improvements and facilitate new product development
• Works with sales, customers, and trade groups to understand the technical aspects of the products in the marketplace and drive product improvements
• Customer Service - Provide excellent service to internal and external customers
• Participate and contribute to Product Development Initiatives (PDI) and Product Profit Loss (PPL)

Requirements

• Leadership - Ability to lead, manage, motivate, and mentor team to drive towards success and foster a culture of excellence
• Communication - Excellent verbal and written communication skills to effectively interact with coworkers, along with internal and external customers and key stakeholders
• BICSI RCDD certification preferred
• Visio and Autocad required
• Copper and fiber background, understanding of manufacturing processes and equipment required
• Minimum 8 years of technical support, applications, technical sales or engineering experience required
• Data Center certification
• Bachelor’s degree in Mechanical or Electrical Engineering or related field required
• Copper and fiber background with understanding of electrical and light transmission required
• Creativity - Innovative in development of new ideas and approaches for engineering challenges
• Telecommunication Industry standards knowledge
• Full understanding of data center architecture and cabling topologies with design level expertise

Benefits

• 401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service
• Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date
• Up to 11 paid Holidays
• Up to 18 days Paid Time Off
• Life, Disability, Accident and Critical Illness insurance options

Training + Development

Interview process

Visa Sponsorship

Security clearance