Account Executive

Description

The Account Executive is responsible for supporting and expanding client relationships within designated territories, delivering efficient and scalable solutions for local and regional clients. By focusing on proactive client management and delivering tailored services, the Account Executive will drive account retention and revenue growth. The role involves engaging with clients to understand regional requirements, coordinating with internal teams for effective service delivery, and maximizing satisfaction through consistent follow-up.

• Presents recommendations and service options to clients to demonstrate product benefits, pricing, and value-added services available within the region
• Cultivates and strengthen relationships with existing accounts and builds relationships with new clients, making educated recommendations on product offerings, and ensuring client needs are met
• Manage account plans within assigned regional/local territories, identifying growth opportunities and implementing strategies to improve client satisfaction and retention
• Provides tailored solutions that align with client requirements and maximize cross-selling or upselling within accounts
• Provide exceptional customer service throughout the sales cycle and post-sales
• Use hands and fingers to handle, control or feel objects, tools, or controls.
• Collaborates with internal stakeholders to ensure equipment availability, timely delivery, and proper servicing
• Drives relationship for clients in the region/locally, ensuring effective communication, problem resolution, and proactive support for ongoing projects
• Identifies and pursue opportunities to convert competitor customers to our products
• Meets or exceeds regional revenue goals
• This job will operate part of the time in a regular office environment.
• Leverages company offerings, providing solutions to a wide range of issues and tailoring service to client needs
• Prospect and generate leads for target accounts to increase new revenue
• Maintain in-depth knowledge of the full range of solution offerings
• Wins new projects and sites from existing parent accounts
• Stay informed about industry trends and developments
• Meet or exceed established sales quotas
• Works with internal teams to coordinate service delivery, address any client service issues, and ensures consistent client experience
• Lead the sales process from initial contact through proposal, negotiation, and finalization, ensuring smooth transactions and client satisfaction
• Increases product and unit sales outside of initial scope
• Mine existing parent accounts for service expansion opportunities
• Allocate resources efficiently to maximize outcomes and client satisfaction

Requirements

Problem-solving skills

Ability to work well in a team environment and develop collaborative relationships with colleagues

Bachelor’s degree or equivalent years of sales experience

Ability to build and maintain relationships across organizations

Years of sales experience - minimum of 3 years outside sales experience or equivalent combination of education, training and work experience

Have reliable transportation to visit clients or potential client sites

Proficient knowledge of sales processes and CRM systems (e.g., Salesforce) for tracking sales activity, managing contacts, and supporting business development

Exceptional communication, interpersonal, and negotiation skills

Minimum Years of Experience

Ability to balance multiple clients within a region, adapting quickly to changing priorities or client needs while maintaining service quality

Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.

Ability to learn and adapt in a fast-paced environment

Ability to identify and recommend effective solutions

Ability to manage multiple clients in different phases of the sales process while maintaining quality of service

Ability to build and foster strong client relationships

Knowledge of equipment rental agreements and coordination

Proficient in Microsoft Office 365 (Excel, PPT, Word, Outlook, Teams, SharePoint)

Effective client communication and presentation skills, with a focus on building regional client relationships and managing local account needs

Maximum Years of Experience

• Hear sounds and recognize the difference between them.
• Understand the speech of another person.
• Problem-solving skills
• Ability to build and maintain relationships across organizations
• Have reliable transportation to visit clients or potential client sites
• Proficient knowledge of sales processes and CRM systems (e.g., Salesforce) for tracking sales activity, managing contacts, and supporting business development
• Exceptional communication, interpersonal, and negotiation skills
• Ability to balance multiple clients within a region, adapting quickly to changing priorities or client needs while maintaining service quality
• Ability to learn and adapt in a fast-paced environment
• Ability to identify and recommend effective solutions
• Ability to manage multiple clients in different phases of the sales process while maintaining quality of service
• Speak clearly so listeners can understand.
• Position will also require extended periods of driving to visit client sites, which may involve exposure to inclement weather, drastic temperature changes, dust, fumes, loud noise, and uneven terrain.
• Ability to build and foster strong client relationships
• Knowledge of equipment rental agreements and coordination
• Proficient in Microsoft Office 365 (Excel, PPT, Word, Outlook, Teams, SharePoint)
• Effective client communication and presentation skills, with a focus on building regional client relationships and managing local account needs
• Ability to work well in a team environment and develop collaborative relationships with colleagues

Benefits

More than 35% travel

• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Commuter/Transit Account
• Dependent Care Flexible Spending Account
• 401(k) with employer match
• Employee Discounts
• Employer-Paid Short-Term Disability
• Health Savings Account
• Employer-Paid Employee Assistance Program (EAP)
• More than 35% travel
• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Healthcare Flexible Spending Account
• Hospital Indemnity, Accident and Critical Illness
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Hybrid Outside Sales requiring minimal to moderate physical activity including extended time sitting in a car or at a desk. Time will also be spent standing and walking while visiting sites.
• Voluntary Dependent Life

Training + Development

Interview process

Visa Sponsorship

Security clearance