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Customer Onboarding Coordinator
Dpr Construction
Set up new customers in financial/admin systems, manage credit, insurance, and portal access.
8d ago
Junior (1-3 years)
Full Time
Austin, TX | OES - Dallas-Fort Worth, TX
Office Full-Time
Company Size
8,000 Employees
Service Specialisms
Construction services
Project Management
General Contractor
Design
Engineering
Architecture
Turnkey
Sector Specialisms
Mission Critical
Office
Healthcare
Pharmaceutical
Life Sciences
Technology
Data Centers
Education
Role
What you would be doing
customer setup
insurance entry
coi review
credit verification
pre‑lien notices
portal login
- Setup approved customers within our database.
- Enter insurance policy and expiration information.
- Review and request COI renewals & maintain the database.
- Obtain certificate of insurance and submit for review (compliant/acceptable).
- Oversee new 3rd party customer setup:Verify credit app completion and credit references.Obtain certificate of insurance and submit for review (compliant/acceptable).Enter insurance policy and expiration information.Verify the credit limit with Leadership.Setup approved customers within our database.Submit pre-lien notices for all new job setups.Create customer portal login credentials.Review and request COI renewals & maintain the database.
- Verify credit app completion and credit references.
- Verify the credit limit with Leadership.
- Submit pre-lien notices for all new job setups.
- Create customer portal login credentials.
What you bring
coupa
rentalman
microsoft office
sales tax
customer mgmt
communication
- Experience with Coupa and RentalMan software preferred.
- Ability to prioritize, multitask, and manage time effectively.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Positive interpersonal skills and strong work ethics.
- 1–3 years of customer management experience.
- Must be able to lift 15 pounds if needed.
- Prolonged periods sitting at a desk and working on a computer.
- Knowledge of Sales Tax and construction project contract language preferred.
- Construction or industry related experience a plus.
- Well organized with attention to detail.
- Ability to work in both a team environment and independently.
- Excellent communication skills, both verbal and written.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1990
Year Established
The company has been in operation since 1990, contributing to its extensive experience and reputation.
- A forward-thinking construction company that has grown from a small operation to a nationwide leader in the industry.
- Focuses on complex, large-scale projects and is known for its expertise in delivering innovative, high-quality construction solutions.
- Successfully completed projects across a range of sectors, including commercial, healthcare, education, and data centers, standing out for its ability to manage large budgets and tight schedules.
- Notably completed several landmark projects, including high-tech facilities and cutting-edge educational buildings, often involving collaboration with some of the largest tech and medical organizations in the world.
- Strong track record in renewable energy, particularly in solar and energy-efficient construction, positioning them as a leader in sustainable building practices.
- Approach to construction is driven by technology and innovation, consistently pushing boundaries to ensure maximum efficiency and quality in its operations.
- Commitment to performance and safety has earned a reputation for delivering projects that meet and exceed client expectations.
- From healthcare campuses to advanced research labs, the company’s dedication to excellence ensures each project is tailored to the unique needs of the client and the community.
- We strive to be the most trusted builder in the world.
- We are passionate about building great things.
- We collaborate to innovate and continuously improve.
- We take ownership and are accountable to our people and partners.
- We respect and support one another.
- We build long-lasting relationships with clients, partners, and employees.
Net-Zero by 2030
Carbon Emissions Target
Aiming to achieve net-zero carbon emissions by 2030.
- Committed to reducing environmental impact through sustainable building practices and operations.
- Implementing waste diversion strategies to promote zero waste in all projects.
- Using energy-efficient solutions in construction to minimize carbon footprints and energy use.
- Focusing on reducing water usage and promoting water conservation in projects.
- Promoting the use of sustainable materials in construction projects to reduce environmental impact.
- The company has a clear focus on increasing gender diversity within the workforce.
- The company has set a goal of increasing the representation of women in leadership roles.
- The company aims to create an inclusive environment where employees from diverse backgrounds feel valued and supported.
- The company tracks its gender-related statistics and is working toward enhancing gender equity in its workforce.
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