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Consultant en location / Leasing Consultant
Bgo
Provide leasing and customer service for residential properties in Montreal.
10d ago
Junior (1-3 years)
Full Time
Montreal, Quebec, Canada
Office Full-Time
Company Size
1,300 Employees
Service Specialisms
Consulting
Project Management
Design
Engineering
Technical Services
Sector Specialisms
Office
Industrial
Multi-Residential
Retail
Hospitality
Role
What you would be doing
marketing reports
lease negotiation
market research
performance analytics
ad review
inventory management
- Promote a strong sense of community.
- Monitor the sales path daily to ensure common areas and suites are clean and up to standard.
- Maintain an overall focus on enhancing the customer experience.
- Vérifie de manière continue la qualité des photos et du contenu des annonces, ainsi que l’exactitude des prix;
- Follow up with all leads in a timely fashion.
- Inspect upcoming suite availability prior to showing to potential residents as required.
- Encourage appointments or viewings with all prospective resident walk-ins, email inquiries and calls.
- Assist in the creation of marketing reports including status of planned developments, competitive market rents and overall resident activity.
- Assist prospects with completing application, if required.
- Qualify prospective residents to determine their requirements.
- Welcome new residents and provide full orientation when required.
- Mener des études de marché au besoin, y compris rester à jour et assurer une connaissance approfondie du paysage concurrentiel.
- Inform appropriate personnel of any deficiencies or problems noted in the building or on the property that require attention.
- Monitor reports to analyze weekly traffic trends and lease performance.
- Conduct market surveys as required, including staying current and ensure thorough knowledge of the competitive landscape.
- Handle inquiries from prospective residents professionally and courteously.
- Accountable for recommending ideas for continuous improvement of processes and enhancements.
- Effectue des visites de la propriété et des suites avec les résidents potentiels et vend la valeur de la propriété et de ses caractéristiques afin d’obtenir un engagement de location, le cas échéant;
- Actively promotes referral programs.
- Surveille quotidiennement le parcours de visite pour s’assurer que les zones communes et les suites sont propres et conformes aux normes;
- Maintain detailed knowledge of suite inventory.
- Encourage les rendez-vous ou les visites avec tous les résidents potentiels qui se présentent, les demandes de renseignements par courriel et les appels;
- Informe le personnel concerné de toute lacune ou de tout problème noté dans le bâtiment ou sur la propriété qui nécessite une attention particulière;
- Negotiate leases to obtain optimum value.
- Fait le suivi des rapports afin d’analyser le rendement des baux et les tendances hebdomadaires en matière de trafic;
- Review advertisements on an ongoing basis for photography and content quality as well as pricing accuracy.
- Répondre aux demandes de location par téléphone et par courriel.
- Évalue les résidents potentiels afin de déterminer leurs besoins;
- Provide superior customer service to both internal and external clients by identifying and understanding the needs of others.
- Respond to telephone and email leasing inquiries.
- Aider les prospects à remplir la demande, si nécessaire.
- Conduct viewings of the property and suites with prospective residents. Sell the value of the property and its features to obtain a commitment to rent as required.
What you bring
excel
yardi
bilingual
2+ years
high school
college degree
- Organizational/Multi-Task Skills – Must be a self-starter with high degree of initiative, agility, creativity and flexibility. Strong attention to detail and problem-solving is required
- Accomplit les autres tâches ou procédures qui lui sont confiées.
- Relationship Skills – Must possess exceptional communication and interpersonal relationship skills, and generally love engaging with public
- Connaît toujours de manière détaillée l’inventaire des suites;
- Bilingual – Excellent command of French and English (spoken and written), this position requires regular communication with clients, the accounting and finance departments that operate in other Canadian cities.
- Communication courtoise et rapide avec les résidents, les membres de l'équipe et la direction.
- Computer Skills – Advanced skills in Excel, Word, Outlook and proficiency with Yardi.
- Formation – Diplôme d’études secondaires requis, diplôme d’études collégiales ou baccalauréat, souhaité;
- Education – High school diploma required, College Diploma/Bachelor’s Degree is preferred
- Bilingue - Excellente maîtrise du français et de l'anglais (parlé et écrit), ce poste nécessite une communication régulière avec les clients, les services comptables et financiers qui opèrent dans d'autres villes canadiennes.
- Compétences relationnelles – Doit posséder des aptitudes exceptionnelles pour la communication et les relations interpersonnelles;
- Expérience – Au moins deux ans d’expérience en vente, en service à la clientèle, en immobilier, en hôtellerie ou en marketing;
- Agit avec intégrité et démontre son soutien à nos valeurs fondamentales;
- Police Clearance – A criminal verification check is required for employment.
- Courteous and prompt communication with residents, team members and management.
- Compétences informatiques– Compétences avancées avec Excel, Word, Outlook et maîtrise de Yardi;
- Disponibilité– Faire preuve de flexibilité en matière d’heures de travail. Du travail en soirée ou pendant les fins de semaine peut être requis;
- Traite les demandes des résidents potentiels de façon professionnelle et courtoise;
- Experience – 2+ years’ experience in busy sales, customer service, real estate, hospitality or marketing.
- Garde le cap sur l’amélioration de l’expérience client.
- Compétences organisationnelles et multitâches – Esprit d’initiative, agilité, créativité et souplesse. Grand souci du détail et résolution de problèmes requis;
- Accueille les nouveaux résidents et offre une orientation complète dans la mesure du possible;
- Certificat de police– Une vérification des antécédents criminels est requise pour l’emploi.
- Fournit un service à la clientèle supérieur aux clients internes et externes en identifiant et en comprenant les besoins des autres;
- Promeut activement les programmes de recommandation;
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check required (police clearance).
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Company
Overview
$86B Assets
Global Asset Management
Manages approximately $86 billion in assets across multiple real estate sectors worldwide.
25M sq ft
Industrial Space Managed
Oversees over 25 million square feet of Canadian industrial space.
11,500+ Units
Residential Management
Manages over 11,500 residential units rooted in a century-old legacy.
- Blends Canadian and American real estate legacies into a united powerhouse.
- Operates a global lending platform offering real estate debt solutions alongside investment and property-management services.
- Develops focused investment vehicles tailored to regional markets.
- Maintains deep local expertise with offices in 13 countries, enabling nuanced market entry and execution in primary and secondary real estate markets.
- Launched specialized units like BGO Cold Chain to unlock niche markets, such as modern cold-storage infrastructure for food-supply resilience.
- Part of Sun Life’s alternative asset arm, it leverages SLC Management’s platform to scale co-investment and strategic-capital partnerships.
234,061 sq ft
Net-Zero Industrial Building
Delivered Ontario’s first all-electric, net-zero speculative industrial building with 500 kW rooftop solar and all-electric HVAC, cutting CO₂ emissions by ~2,151 tons over 10 years while reducing operating costs by 59%.
2023 Five-Star Rating
GRESB Assessment
Two investment strategies received five-star ratings in the 2023 GRESB assessment, with all strategies scoring 100% on social and governance indicators.
72% Reduction
Scope 1 & 2 GHG Intensity
Interim target for a 72% reduction in greenhouse gas intensity for Scope 1 & 2 emissions by 2030.
2,151 tons CO₂
CO₂ Emissions Reduction
Achieved a reduction of ~2,151 tons of CO₂ over 10 years through energy-efficient design and renewable energy integration.
- Committed to achieving Net Zero greenhouse gas emissions by 2050 (or sooner) across all assets under management through the Net-Zero Asset Managers initiative.
- Established proprietary Global Net Zero Framework to set interim targets, drive deep retrofits, lower-carbon development, renewable energy, prop-tech, and offsets.
- Corporate operations carbon neutral since 2014 via renewable energy credits and quality carbon offsets, extended globally toward 2050 goal.
- Climate strategy based on three pillars: energy efficiency and electrification; renewable energy; and carbon offsets limited to ≤10% of emissions.
- Achieved a 20% reduction in Scope 3 emissions since 2019.
2030 Target
Gender Parity Commitment
The company has joined the Paradigm for Parity coalition and is committed to achieving gender parity in corporate leadership by 2030.
≥30% Target
Women in Leadership
The company has set a near-term target to achieve at least 30% women in all leadership groups.
4/5 Leadership
Diverse Executive Team
Four out of five most senior executives at the company are women or people of color.
4.1/5 Rating
D&I Recognition
The company has a Glassdoor D&I rating of 4.1/5, based on reviews from approximately 83 employees.
- Joined CREW Network CRE Pledge, committing to conduct pay equity study, sponsor women and underrepresented groups, increase diversity through intentional recruiting, and implement accountability strategies.
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