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System Support Specialist
Ventia
Support and improve procurement systems (SAP Ariba/ECC/Concur) across P2P lifecycle.
8d ago
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Cremorne, Victoria, Australia
Hybrid
Company Size
35,000 Employees
Service Specialisms
Construction services
Engineering
Project Management
Technical Services
Facility Management
Asset Management
Infrastructure Services
Maintenance Services
Sector Specialisms
Infrastructure
Telecommunications
Defence
Education
Energy Networks & Renewables
Health
Industrial
Justice
Role
What you would be doing
process compliance
process mapping
system transformation
issue resolution
escalation management
system implementation
- Promote procurement process understanding and compliance across the business.
- Analyse workflows and develop process maps to identify improvement opportunities.
- Play a pivotal role in supporting and transforming our procurement systems.
- Work with software and architecture teams to recommend sustainable solutions and raise change requests when required.
- Collaborate with internal stakeholders and external vendors to ensure timely issue resolution.
- Manage and resolve Level 2 complex technical and process escalations from users and our Level 1 support team.
- Provide system interrogation and advice to end users, enabling resolution of system issues.
- Support the delivery of key procurement improvement projects as part of the Group's continuous improvement strategy.
- Maintain open and effective communication with internal and external stakeholders.
- Support the build, testing, implementation, and governance of procurement system solutions across Strategic, Tactical, and Operational procurement processes.
What you bring
sap
ariba
concur
stakeholder
collaboration
communication
- Strong technical knowledge of SAP systems, particularly Ariba (Upstream and Downstream), SAP ECC and Concur.
- Proven experience managing stakeholders and driving change across large, diverse organisations.
- Experience in collaborative and consultative professional environments.
- Occasional travel may be required across Australia and New Zealand
- High-level interpersonal and communication skills with a demonstrated ability to prioritise and resolve issues effectively.
- Hybrid working model with flexibility in location (Melbourne, Sydney or Adelaide).
- Work in a collaborative and flexible environment.
- Enterprise Services: Accounts Payable, Finance, Reporting
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Company
Overview
2021 Listing
Stock Market Milestone
The company was listed on both ASX and NZX in November 2021.
5Billion AUD Revenue
Annual Financial Performance
Generates over AUD 5 billion in annual revenue with strong profitability.
2020 Acquisition
Business Expansion
Acquired Broadspectrum (formerly Transfield Services) in 2020.
400 Sites Operated
Infrastructure Network
Operates over 400 sites across Australia and New Zealand.
- Fused decades of engineering and service expertise into a single powerhouse.
- Delivers end-to-end infrastructure services—from design and maintenance to decommissioning.
- Typical projects include keeping hospitals, schools, and transport systems running, as well as building telecommunications networks and remediating contaminated land.
- Specializes in defence, telecoms, transport, water and utilities, environmental works, and social infrastructure across public and private sectors.
- Ensures 24/7 functionality of traffic, power, networks, and critical facilities.
- We put the safety and health of our people, our clients and our communities above all else.
- Redefining Service Excellence through client focus, innovation and commitment to sustainability.
- We seek to improve every day to deliver successful outcomes.
- We simplify complexity, provide clarity and develop logical solutions.
- We value strength and dependability, creativity and sustainable impact.
1.5 °C Limit
Paris Agreement Target
Committed to limiting global temperature rise to 1.5 °C as per the Paris Agreement and UN SDG 13.
Halve Emissions by 2030
Science Based Targets Initiative
Aims to reduce global emissions by 50% by 2030 through the Science Based Targets initiative.
- Signatory to SBTi
- Net-zero target aligned with SBTi and Business Ambition
- Pathway to net-zero with progress in GHG and energy data
- Strategy focused on environment, social, and governance
Over 20 Countries
Global Representation
Western Roads Upgrade team includes representatives from over 20 countries, showcasing global diversity in the workforce.
- Workforce reflects diversity in background, age, gender, skills, experience and thought.
- Zero‑tolerance approach to bullying, violence, discrimination and harassment.
- Sustainability Council progressing workplace gender equality and equal rewards, resources and opportunities regardless of gender.
- Independent Indigenous Advisory Board and Reconciliation Action Plan supporting Aboriginal, Torres Strait Islander and Māori employment.
- Cultural‑diversity activities (Harmony Week, Culture Club, food tastings) embedded year‑round.
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