Inside Sales - AMPS - Municipal

Description

• Track customer activities, opportunities, and interactions in Salesforce with a high level of accuracy.
• Prepare accurate and timely quotes and process purchase orders in line with established procedures.
• Support service delivery by consistently following standardized sales and customer support processes.
• Respond promptly to customer inquiries via the shared territory mailbox, ensuring a high-quality customer experience.
• Collaborate closely with the Regional Account Manager (RAM) to support territory strategy and customer needs.
• Manage your workload independently to ensure timely, accurate completion of tasks with minimal rework.
• Conduct proactive outbound sales calls to maintain customer relationships and identify new sales opportunities.
• Identify and resolve routine customer issues, applying judgment to escalate more complex situations when needed.

Requirements

• Strong communication and relationship-building skills, with the ability to work effectively with customers and cross-functional partners.
• Proven track record of selling products and services through inbound and outbound customer calls, consistently meeting or exceeding sales goals.
• Post-secondary education with a minimum of 3 years of experience in inside sales, customer service, or sales negotiation.
• Experience using CRM and ERP systems (Salesforce preferred), with strong proficiency in Microsoft Office applications.
• Ability to prioritize and organize work effectively in a fast-paced environment, applying sound judgment and problem-solving skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance