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IT Resource Management Senior Analyst
Iko North America
IKO North America manufactures roofing, insulation, and waterproofing products.
Senior IT Resource Management Analyst responsible for developing and maintaining resource forecasting models, analyzing utilization data, and managing the strategic allocation of IT professionals to projects.
Develop and maintain a comprehensive skills inventory and capacity plan for IT personnel to support effective and strategic allocation decisions.
Identify opportunities and provide recommendations to enhance resource management processes, tools, and policies to improve efficiency and effectiveness.
Prepare and present insightful reports and dashboards for senior leadership.
Analyze resource utilization, project data, and skills information to identify trends, risks, and opportunities.
Strategically plan and manage the allocation of IT professionals to projects, ensuring alignment with project requirements, budgets, and timelines.
Act as a Subject Matter Expert (SME) for resource management tools and best practices, promoting interdepartmental cooperation and knowledge sharing.
Facilitate workshops, seminars, and other learning activities to enhance employee skills and knowledge.
Build and maintain strong relationships with IT staff to understand their skills, career aspirations, and development goals, aiding in the allocation of meaningful and impactful work.
Proactively manage resource contention and capacity constraints, proposing creative solutions to ensure project timelines and business objectives are met.
Develop and maintain robust forecasting models for IT resource demand, considering project pipelines, skills availability, and business priorities.
Collaborate closely with Project Managers, Team Leads, and other stakeholders to understand project requirements, resolve staffing conflicts, and facilitate clear communication.
What you bring
data visualization
bachelor’s degree
certifications
organized
problem solving
resource management
Experience with data visualization tools like Power BI or Tableau is a strong asset.
Bachelor’s degree in Business, Information Technology, Operations Management, Finance, or a related field.
Relevant professional certifications are a strong plus.
Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced and dynamic environment.
Exceptional problem-solving abilities and sound judgment, with a knack for identifying issues and developing pragmatic solutions.
Excellent communication, negotiation, and influencing skills, with the ability to collaborate effectively with stakeholders at all levels, from technical staff to senior leadership.
Experience with Resource Management or Professional Services Automation (PSA) tools is highly desirable.
Strong analytical and quantitative skills, with a high proficiency in Microsoft Excel (e.g., pivot tables, complex formulas, modeling).
Direct experience minimum of 3 years specifically in resource management, workforce planning, project coordination, or a related analytical role, within an IT or professional services environment.
A proactive and adaptable mindset with the ability to work independently and drive initiatives forward.
RRSP Match
Benefits
Employee Engagement Events
Dental Insurance
Long-term Disability
Life Insurance
Vision Insurance
Paid Vacation
Floating Days
Employee Perks & Discounts
Tuition reimbursement
Service Awards
Short-term Disability
Employee Assistance Program
Health Insurance (includes Virtual Health, and HCSA)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
yes, background checks are mentioned in the job description: 'iko industries ltd. is an equal opportunity employer. we are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.'
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