Leasing Agent

Description

• Leads tours of property, showing vacant units and marketing property amenities
• Orders office supplies and welcome gifts for new residents
• Prepares and distributes required reports, monthly newsletters, tenant correspondence, etc.
• Inspects apartments for move-in/out condition and turnover status
• Develops and maintains reference book detailing property’s unique features, amenities, size, vacancies, rental rates, and current leasing promotions
• Processes lease applications
• Provides first-line customer service for prospective and current residents, as well as property guests. Maintains welcoming environment in Leasing Office
• Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company’s leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable laws
• Maintains regular daily office hours, ensuring adequate coverage on weekends and holidays
• Maintains strict adherence to invoice approval policy. Position does not have authority to purchase any goods or services
• Assists with developing and coordinating leasing events and resident promotional activities
• Visits comparable properties and assists Property Manager in preparing quarterly competitive market analysis
• Tracks and follows up with all referrals, walk-ins, and phone inquiries
• Utilizes maintenance software program to enter in and track work orders
• Prepares leasing checklist and package which includes all required forms, deposits, schedules, and information
• Assists Property Manager with annual recertification of each resident
• Collects rental deposits and rent. Delivers deposits to bank.
• Works with management to develop and implement residential programming, including special events and ongoing instructional and recreational activities
• Completes and maintains lease files for each rental, and ensures all files contain required documentation outlined in the Resident File Setup
• Assists with the development and implementation of resident services programming

Requirements

• 1 year experience in multi-family property management preferred
• Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
• Ability to work at property locations within or near transitional neighborhoods
• Excellent customer service skills
• Experience in affordable housing preferred
• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)
• Experience with Low Income Housing Tax Credit Program and/or Hope 6 preferred
• High School Diploma or equivalent
• Ability to climb stairs, take elevators, bend, squat and reach overhead.
• Proficiency in Microsoft Windows, including Microsoft Excel and Outlook
• Knowledge of HUD programs including but not limited to HOPE 6 and project-based Section 8
• Proficiency in Yardi preferred

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance