Front of House - 6 Mont FTC at Berkeley Group Plc in Camden Town, England, United Kingdom | Kablio

Role

Description

front desk

crm updates

event setup

document prep

refreshments

facility maintenance

Prepare refreshments for guests and ensure all sales areas and meeting rooms are immaculate before and after appointments.
Coordinate appointment check-in and maintain accurate appointment schedules for the sales team.
Report and manage maintenance issues or defects with the site team
Ordering of refreshments, stationery, sundries and marketing materials for the marketing suite and show homes
Assist with the setup and hosting of launch events, open days, community events etc
Support the sales team with administrative tasks such as document preparation, filing, data entry, reports and minute taking
Deliver a warm, polished, and professional welcome to all visitors entering the Sales & Marketing Suite.
Prepare sales materials, brochures, pricelists and event collateral.
Manage the front desk, including phone, email, and appointment enquiries.
Maintain the standards of the Sales & Marketing Suite, show homes, and communal areas to immaculate level at all times.
Where required update CRM systems with visitor information and enquiry details.
On hand to support with organisation of VIP visits with relevant stakeholders

Requirements

crm

customer service

fast paced

organised

hospitality

concierge

Ability to work in a fast paced, sales driven environment.
Immaculate presentation and professional communication style.
Comfortable using CRM
Strong customer service skills
Highly organised with strong attention to detail.
Experience in Front of House, hospitality, luxury retail, concierge, or a similar client-facing environment.

Benefits

25 days annual leave, increasing with service to 33 days.
Health and wellbeing benefits including Private Medical Insurance.
Private pension plan.
Lifestyle benefits including access to an online discount platform.
Group life assurance.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

45 Years

Year Founded

Established as a leading property developer in the UK, shaping the landscape through innovative and sustainable developments.

Creating iconic developments across London and the South of England.
Specializes in large-scale regeneration projects blending luxury housing with retail, leisure, and community spaces.
Committed to design excellence, behind landmark residential projects that transform key areas in the UK.
Developments include sustainable features enhancing resident and environmental quality of life.
Flagship projects cater to diverse markets, from first-time buyers to luxury homeowners.
Integrates green spaces and recreational areas, ensuring every development is part of a wider community vision.
Transforms underutilized land into thriving neighborhoods that offer long-term value.

Culture + Values

Have Integrity – build trust by being open, clear and credible
Be Passionate – take pride in what we do and the impact we make
Think Creatively – find individual solutions for every site and situation
Respect People – work together, empower people and value their contribution
Excellence Through Detail – deliver the best through attention to detail in everything we do

Environment + Sustainability

76% Emissions Cut

GHG Reduction Achieved

The company has reduced its scope 1 & 2 GHG emissions by 76% as of 2023, surpassing interim targets.

100% SuDS Inclusion

Sustainable Drainage Systems

All developments incorporate sustainable drainage systems to manage water effectively and reduce runoff.

10% Biodiversity Gain

Habitat Enhancement

Every development site contributes to a minimum 10% biodiversity net gain, enhancing local ecosystems.

98% Sustainable Timber

Certified Wood Products

Over 98% of timber and wood products used are sustainably certified, promoting responsible forestry practices.

Net-zero carbon target across scopes 1, 2 & 3 by 2045
Science-Based Targets approved in Dec 2020: reduce absolute scope 1 & 2 GHG emissions 50% by FY2030 (from FY2019 base); reduce scope 3 emissions 40% per sq ft by 2030
Committed to minimum EPC ‘B’ rating for all new homes (excluding refurbishments)
Completed 48 embodied carbon assessments to date; requirement in place for assessments on all new completions from 2025/26
96% of total (non-hazardous) waste reused or recycled
Zero environmental prosecutions in 2023/24
Water use down 10% vs prior year

Inclusion & Diversity

260+

Mental Health First Aiders

Building Mental Health Charter signed with comprehensive support services including employee assistance, virtual GP, and wellbeing sessions in place.

Workforce EDI approach: voluntary staff survey used to set actions and targets to build representative workforce
Network of Fairness, Inclusion & Respect (FIR) ambassadors across roles and levels
EDI training implemented for all employees; People Committee acts as champion
Participation in London Pride Parade and International Women’s Day events to promote allyship and networking

Articles

Careers at Berkeley Group

Sustainability at Berkeley Group

Role

Description

front desk

crm updates

event setup

document prep

refreshments

facility maintenance

Prepare refreshments for guests and ensure all sales areas and meeting rooms are immaculate before and after appointments.
Coordinate appointment check-in and maintain accurate appointment schedules for the sales team.
Report and manage maintenance issues or defects with the site team
Ordering of refreshments, stationery, sundries and marketing materials for the marketing suite and show homes
Assist with the setup and hosting of launch events, open days, community events etc
Support the sales team with administrative tasks such as document preparation, filing, data entry, reports and minute taking
Deliver a warm, polished, and professional welcome to all visitors entering the Sales & Marketing Suite.
Prepare sales materials, brochures, pricelists and event collateral.
Manage the front desk, including phone, email, and appointment enquiries.
Maintain the standards of the Sales & Marketing Suite, show homes, and communal areas to immaculate level at all times.
Where required update CRM systems with visitor information and enquiry details.
On hand to support with organisation of VIP visits with relevant stakeholders

Requirements

crm

customer service

fast paced

organised

hospitality

concierge

Ability to work in a fast paced, sales driven environment.
Immaculate presentation and professional communication style.
Comfortable using CRM
Strong customer service skills
Highly organised with strong attention to detail.
Experience in Front of House, hospitality, luxury retail, concierge, or a similar client-facing environment.

Benefits

25 days annual leave, increasing with service to 33 days.
Health and wellbeing benefits including Private Medical Insurance.
Private pension plan.
Lifestyle benefits including access to an online discount platform.
Group life assurance.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

45 Years

Year Founded

Established as a leading property developer in the UK, shaping the landscape through innovative and sustainable developments.

Creating iconic developments across London and the South of England.
Specializes in large-scale regeneration projects blending luxury housing with retail, leisure, and community spaces.
Committed to design excellence, behind landmark residential projects that transform key areas in the UK.
Developments include sustainable features enhancing resident and environmental quality of life.
Flagship projects cater to diverse markets, from first-time buyers to luxury homeowners.
Integrates green spaces and recreational areas, ensuring every development is part of a wider community vision.
Transforms underutilized land into thriving neighborhoods that offer long-term value.

Culture + Values

Have Integrity – build trust by being open, clear and credible
Be Passionate – take pride in what we do and the impact we make
Think Creatively – find individual solutions for every site and situation
Respect People – work together, empower people and value their contribution
Excellence Through Detail – deliver the best through attention to detail in everything we do

Environment + Sustainability

76% Emissions Cut

GHG Reduction Achieved

The company has reduced its scope 1 & 2 GHG emissions by 76% as of 2023, surpassing interim targets.

100% SuDS Inclusion

Sustainable Drainage Systems

All developments incorporate sustainable drainage systems to manage water effectively and reduce runoff.

10% Biodiversity Gain

Habitat Enhancement

Every development site contributes to a minimum 10% biodiversity net gain, enhancing local ecosystems.

98% Sustainable Timber

Certified Wood Products

Over 98% of timber and wood products used are sustainably certified, promoting responsible forestry practices.

Net-zero carbon target across scopes 1, 2 & 3 by 2045
Science-Based Targets approved in Dec 2020: reduce absolute scope 1 & 2 GHG emissions 50% by FY2030 (from FY2019 base); reduce scope 3 emissions 40% per sq ft by 2030
Committed to minimum EPC ‘B’ rating for all new homes (excluding refurbishments)
Completed 48 embodied carbon assessments to date; requirement in place for assessments on all new completions from 2025/26
96% of total (non-hazardous) waste reused or recycled
Zero environmental prosecutions in 2023/24
Water use down 10% vs prior year

Inclusion & Diversity

260+

Mental Health First Aiders

Building Mental Health Charter signed with comprehensive support services including employee assistance, virtual GP, and wellbeing sessions in place.

Workforce EDI approach: voluntary staff survey used to set actions and targets to build representative workforce
Network of Fairness, Inclusion & Respect (FIR) ambassadors across roles and levels
EDI training implemented for all employees; People Committee acts as champion
Participation in London Pride Parade and International Women’s Day events to promote allyship and networking

Articles

Careers at Berkeley Group

Sustainability at Berkeley Group