Digital Specialist

Description

"Take on a new challenge and apply your digital services expertise in a new cutting-edge field. You’ll work alongside collaborative and results-driven teammates.

You'll play a pivotal role in driving digital transformation projects that empower Operations and Maintenance staff to excel. Day-to-day, you’ll work closely with teams across the business (such as Services Operations, Maintenance, and Corporate IT), ensure compliance with corporate IT and cybersecurity processes, and document stakeholder requirements to meet business needs—and much more."

• Escalation management at the site level to ensure potential issues do not impact business performance ,
• Acting as the focal point for all Digital Services (DS) matters and correspondence with Alstom Digital Services (DS) ,
• ,Work with cutting-edge digital transformation projects that enhance Operations and Maintenance efficiency
• Improving IT cost variability and efficiency ,
• Reducing cybersecurity risk ,
• Implementing corrective action plans for areas where Digital Services (DS) service delivery is not meeting business expectations ,
• Managing the operational relationship between Services O&M Product Line and Alstom’s Digital Services (DS) counterparts at the site level ,
• Reviewing detailed root cause analysis (RCA) documents for outages or high-impact incidents and coordinating with business partners to prevent reoccurrence ,
• Establishing a digital and innovative way of working for the Services Operations and Maintenance (O&M) Product Line ,
• Ensuring Alstom Digital Services (DS) deliver on service level agreement commitments through enforcement of processes and periodic reviews ,
• Collaborating with project teams to ensure timely delivery and quality implementation of new products and procedures"

Requirements

• ,Teamwork and collaboration skills to work effectively with diverse stakeholders.
• ,Experience or understanding of end user support, particularly in a digital services environment.
• ,Proficiency in Office 365 Suite, Tier 1 ERPs, project planning, user acceptance testing, and requirements gathering
• ,Solid communication skills with Executive Staff.
• ,Knowledge of emerging technologies, software contract compliance, and corporate IT processes.
• ,Results-oriented mindset with the ability to work autonomously in an international environment.
• ,Familiarity with cybersecurity practices and digital transformation initiatives.
• :Degree in information technology or information technology management (a master's degree in information system management is preferred).

Benefits

oyJoin us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll als

• s,Benefit from our investment in your development, through award-winning learni
• s,Utilise our dynamic and inclusive working environment
• ngCompensation: $93,500 - $107, 5

Training + Development

Interview process

Visa Sponsorship

Security clearance