Inside Sales Supervisor - Shelton, CT

Description

• In addition, ensure that the Inside Sales department procedures are consistent with those of the various departments they support.
• Work with Sales management to define the roles and responsibilities of the new Inside Sales department.
• Work with Customer Service, Technical Service and Quotation management to ensure the Inside Sales department provides complimentary services to the Sales organization and avoids duplication of efforts.
• Develop work instructions for the various Inside Sales responsibilities.
• Work with the Technical Service Manager to develop and implement a product training program for the Customer Service and Quotations departments.
• Develop and implement a cross-training plan for the Inside Sales Representatives so they are well versed in Technical Support, Customer Service, Value Add and Quotations.
• Assist in Recruit, hire, train and mentor Inside Sales Representatives and candidates for the sales training program.

Requirements

• Strong problem- solving skills
• Bachelor's degree in Business or related field preferred. High school/Associate degree with 5 plus years of work experience in sales/customer focus roles
• Strong interpersonal, communication and organizational skills
• Strong verbal and written communication skills for internal and external customers
• Demonstrated skills in people along with proven supervisory and team development skills
• Ability to multi-task
• Outside sales experience a plus
• Customer Service experience preferred

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance