Senior Technical Writer

Description

• Help build a culture of technical writing and documentation by developing training, templates, and process improvements to enable contributions across the company.
• Develop and maintain technical manuals, operational procedures, checklists, templates, troubleshooting guides, and release notes to support end users and internal teams.
• Ensure all documentation complies with relevant military standards (e.g., MIL-STD-40051, MIL-HDBK-1222) and internal quality guidelines.
• Participate in technical reviews, demos, validation events, and training development sessions to gather insights and support continuous improvement.
• Review and edit documents for clarity, consistency, accuracy, and technical integrity.
• Work cross-functionally with engineers, product managers and training personnel to gather source material, validate content accuracy, and align documentation with system updates and milestones.
• Incorporate visuals (e.g., graphics, diagrams, flowcharts) and multimedia assets to enhance the learning experience and usability of documentation.
• Manage version control, organize documentation libraries, and support knowledge management across the xCell program.
• Develop, maintain, and organize comprehensive technical documentation for the xCell product line, including user manuals, system guides, and standard operating procedures (SOPs).
• Create training content, including manuals and instructor-led training materials, aligned with military training standards and frameworks (e.g., ADDIE, SAT).
• Create and contribute to documentation style guides, processes, lifecycle workflows, and toolkits to improve quality, efficiency, and scalability of documentation efforts.
• Translate complex technical information into clear, concise and user-friendly documentation for both technical and non-technical audiences, particularly warfighters and support teams.
• Help define and implement scalable documentation processes, style guides, and templates to support future growth and consistency.
• Identify gaps or risks in documentation efforts, proposing and implementing solutions to keep projects on track.

Requirements

• Experience working in a fast-paced, high-growth environment or startup
• Minimum 6 years of experience as a technical writer or curriculum developer, supporting training development or instructional design, and documentation efforts within the defense, aerospace or manufacturing sectors.
• U.S. Citizenship is required, with the ability to obtain and maintain a DoD security clearance.
• Deep expertise with writing technical user-facing documentation, style guides, and scalable documentation processes
• Strong ability to synthesize information from technical subject matter experts and cross-functional teams into clear, concise, and persuasive documents.
• Willingness to travel up to 15% within a calendar year domestically.
• Strong project management and organizational skills with the ability to manage competing priorities independently while collaborating effectively across teams.
• Proficiency with Microsoft Office Suite and version control/document management systems.
• Bachelor’s degree in Technical Writing, English, Communications, or a related field.
• Familiarity with autonomous systems or prior exposure to military training environments, technical documentation standards, or direct work with warfighter end-users
• Demonstrated experience developing user manuals, SOPs, training guides, and technical documentation for complex systems.
• This role requires an on-site presence
• Excellent verbal and written communication skills with the ability to tailor messaging for technical and non-technical audiences.
• Visual design experience to enhance technical content through diagrams, illustrations, or multimedia integration
• Knowledge of DoD and federal technical standards, such as military documentation formats, instructional design practices, or defense compliance requirements
• Familiarity with DoD documentation and training development standards (e.g., MIL-STD-40051, ADDIE, SAT).
• Experience creating and maintaining technical manuals, operational guides, and user-facing documentation.

Benefits

• Extremely generous company holiday calendar, including a holiday hiatus in November, & December.
• Basic Life/AD&D, short-term and long-term disability insurance, 100% covered by Firestorm. Plus, the option to purchase additional life insurance for you and your family.
• 401(k) Retirement Savings Plan to invest in your long-term retirement goals
• Critical Illness insurance
• Equity grants for new hires
• Accident insurance
• Lifestyle Spending Account
• Generous Parental Leave
• We welcome candidates who are local or open to relocating; relocation assistance is available and may be included in the offer package where appropriate.
• Mental Health Resources: We provide free mental health resources 24/7 including therapy and more. Additional work-life services, such as free legal and financial support, are available to you as well.
• We offer comprehensive medical, dental, and visions plans
• Unlimited PTO
• Hospital Indemnity insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance