Junior IT Technician

Description

• Upload your combined CV/Portfolio (which should contain a selection of your best and most relevant work samples) formatted as a single PDF file .
• Upload a brief letter of introduction.

Requirements

• Experience with or willingness to learn about service desk and ticketing systems.
• Reliable and punctual, with a strong sense of personal responsibility.
• Willing to ask questions, seek help when needed, and learn from feedback.
• Proficiency with Microsoft Office Suite; exposure to Adobe or Autodesk products is desirable.
• Enrolled in or completed an IT-related qualification is desirable but not essential.
• Able to use initiative and think outside the box when dealing with complex issues.
• Strong attention to detail and problem-solving skills.
• Some IT-related experience (voluntary, academic or professional).
• GCSEs, A-Levels or equivalent education, ideally with a technical or computing focus.
• Ability to present ideas clearly and communicate effectively with users at all levels.
• Good organisational and time management skills; able to prioritise tasks and meet deadlines.
• Ability to understand work instructions and work autonomously with limited supervision.
• Able to relate openly and positively to people from diverse backgrounds.
• Keen interest in technology whether software or hardware related.
• Good negotiation skills and ability to manage customer expectations effectively.
• Strong English communication skills, both written and verbal.
• Answer all pre-application questions accurately.
• Demonstrated ability to use IT hardware/software confidently, even informally (e.g., in personal projects or study).
• A calm disposition with the ability to work and cope under pressure.
• Good understanding of computer systems, networks, and applications.
• Natural interest and aptitude for a career in IT.
• Familiarity with installing/configuring software and devices.
• Knowledge of IT security, internet safety, and data privacy principles.
• Comfortable working as part of a team and liaising with non-technical users.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance