Business Systems Analyst - IT Construction Platforms

Description

• Be the go-to expert for day-to-day support and troubleshooting within our Project Management, Field Management, and Operations Support teams.
• Foster and maintain excellent relationships with internal business partners and IT colleagues, meeting and exceeding customer service expectations.
• Play a key role in evaluating and implementing new construction solutions, ensuring they align with Suffolk’s cybersecurity, architecture review, and change management processes.
• Identify operational inefficiencies, conflicting business practices, and integration issues, and work with the team to evaluate and implement alternative solutions.
• Collect and analyze business requirements for multifunctional projects, delivering the best solutions to meet our business needs.
• Troubleshoot processes and systems issues, documenting system functions and processes to maintain clarity and efficiency.
• Provide both functional and technical support to the Construction Operations area, helping to analyze, design, develop, and implement business processes and applications.
• Develop and support ongoing user training to ensure all functional users fully understand and leverage application capabilities.
• Collaborate with IT staff and internal business partners on new product reviews, tests, and pilots, ensuring seamless integration and optimal performance.
• Develop strong business relationships and integrate activities with other IT colleagues to ensure successful project implementation and support.
• Ensure minimal production issues post-implementation by developing and executing comprehensive testing plans.

Requirements

• Project management experience is a plus.
• A bachelor’s degree in information technology, Construction Management, Business, or a related field is strongly preferred.
• Strong verbal and written communication skills.
• At least 2 years of professional experience working with and supporting construction- applications including but not limited to Procore, Primavera P6 and Autodesk.
• A background in the construction industry is highly desirable.
• Self-motivated and organized, with the ability to work independently and with minimal supervision.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance