Order to Cash (O2C) Senior Business Analyst

Description

• Ensure project milestones and goals are met. Work with users to develop / scope functional requirements, conduct FIT-GAP Analysis, develop detail functional specifications for WRICEF, review technical specifications, prepare use case scenarios / test scripts, implement functional testing, and prepare cut-over plans
• Work with teams to perform system integration testing, performance testing, and user acceptance testing
• Support business users in the delivery of end-user training and prepare business for the solution deployment and transition
• Full understanding of the landscape of Watts different sites to properly evaluate end-to-end solution deployment and alternatives. Develop deployment plans and support site go-live Hypercare.
• Work with other value streams team leads and O2C team members as one cohesive team; collaborate with other process teams within the ERP program: Change Management team, Application Development and Technology team, Data team, Audit and Controls team; work with the System Integrator team and manage a collaborative working relationship
• Evaluate requirements, satellite application integration needs, and technical solutions of SAP O2C modules and translate into detailed functional specifications
• Partner with O2C team, implementation partners and business stakeholders to develop O2C business processes, including configuration, integration, master data, and reporting spanning functions of order management, billing, returns, free goods, pricing, output management, partner determination, available to promise, global trade
• Guide and coach technical teammates on functional aspects and assess development to ensure consistency with initial design
• Maintain productive and collaborative relationships with other Watts employees.
• Develop knowledge/competency in super users and subject matter experts throughout the business; ensure instructional materials are accurate; provide subject matter expertise for end-user training delivery
• Keep up to date on industry trends and innovations, changes in O2C business functions, and future SAP development for their respective process areas or functional area

Requirements

• Experience in process transformation for a global company
• Experience in general process and procedures for the areas of Order Management, Billing, Pricing, Returns Management
• Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to Watts’ seven
• Excellent verbal and written communication skills and comfortable interfacing with the business and IT leaders on a regular basis
• Hands-on experience in designing SAP O2C solutions
• 7+ years overall experience supporting the O2C processes
• cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
• Bachelor’s degree in business or computer science
• Ability to multi-task, working on more than one issue simultaneously with a high degree of independence
• Experience in ERP implementations and influencing project management team and key stakeholders in a manufacturing environment
• Project management skills in planning, tracking, reporting and risk mitigation; excellent organization and planning skills
• Ability to influencing decisions balancing among business objectives, ERP standard functionalities, development efforts and change management needs
• Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties.
• Ability to remain seated/standing at a desk or workstation for extended periods.
• Punctuality and dependability.
• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Positive attitude and comfortable managing ambiguity and conflict
• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Experience with requirements gathering, configuration, testing, and training
• Knowledge of SAP best practices, standard O2C processes, and master data management

Benefits

• Family building benefits, including paid maternity/paternity leave
• Comprehensive medical and dental coverage, retirement benefits
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Competitive compensation based on your skills, qualifications and experience
• Additional perks such as fitness reimbursements and employee discount programs

Training + Development

Interview process

Visa Sponsorship

Security clearance