A global project management consultancy specializing in delivering complex infrastructure projects.
Admin assistant providing resident support and office tasks across two sites.
11 days ago ago
Junior (1-3 years)
Full Time
Silver Spring, MD
Onsite
Company Size
150 Employees
Service Specialisms
Project Management
Consulting
Engineering
Property Development
Design
Sector Specialisms
Residential
Multi-family
Senior communities
Role
Description
resident follow-up
supply ordering
record management
call handling
compliance
policy explanation
Follows up on outstanding resident issues and concerns.
Orders routine supplies and special orders in consultation with the Community Manager.
Maintains accurate record in Property Manager of requests and responses.
Effectively answers incoming calls via telephone and email.
Models Mission and Foundations and Service Commitments and Fair Housing laws.
Follows and explains community policies and procedures to customers.
Conducts follow-up resident calls to assure customer satisfaction.
Requirements
communication
customer service
professionalism
attendance
flexibility
Demonstrates good communication skills with residents, community, agencies, visitors, and staff. Provides excellent customer service.
Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire. Meets company standards on conduct, attendance, etc.
The position is 3 days at the Bonifant at Silver Spring and 2 days at 515 Thayer.
Benefits
20 hours per week.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1984, Humphrey Management has grown into a leading global project management consultancy.
Specializes in managing large-scale infrastructure projects, ranging from transport networks to utilities.
Works with both public and private sector clients, delivering high-impact projects across various industries.
Known for its deep expertise in the infrastructure sector, with notable contributions to transport, energy, and utilities projects.
Has a reputation for navigating complex regulatory environments and delivering on time and on budget.
Throughout its history, Humphrey Management has played a key role in transforming the infrastructure landscape in key regions.