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MAILROOM CLERK (FULL TIME)
Esfm® Usa
ESFM® USA provides facilities management, janitorial, and maintenance services to diverse industries.
Handles incoming/outgoing mail, packages, and courier services with customer service.
9d ago
Junior (1-3 years)
Full Time
Titusville, NJ
Onsite
Company Size
10,000 Employees
Service Specialisms
Facility Management
Janitorial Services
Security Services
Maintenance Services
Project Management
Engineering Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
courier tracking
shipment logging
hazardous handling
mail sorting
sop compliance
customer inquiries
Follows all processes established in the client standard operating procedures (SOP’s).
Follows established customer inquiry processes and responds to customer needs and requests.
Coordinates, stages, and transports bulk mail items.
Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
Monitors packages for hazardous and suspicious materials.
Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
Receives, logs, delivers and tracks messenger items.
Properly package, mark, label & Process of all Non-Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.).
Maintains accurate records of customer inquiries and fulfillment of requests.
Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
Researches and routes unidentified and generic mail.
What you bring
high school
shipping experience
shipping software
customer service
dangerous goods
international shipping
High School diploma or equivalent.
Requirement: Prior shipping and receiving experience is required.
Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.)
Relevant prior customer service experience.
Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
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