Research clients and proactively build a strong pipeline
Analyse data to identify gaps and optimise performance
Hit daily, weekly, and monthly KPIs
Implement action plans to maximise pipeline and productivity
Oversee outbound activity, call volumes, lead quality, and conversions
Ensure smooth handover of qualified opportunities to Sales Directors
Run 1:1s, feedback sessions, and performance reviews
Maintain accurate reporting and call-quality standards
Align team activity with broader commercial objectives
Foster a high-energy, accountable, and collaborative culture
Support strategic planning for pipeline growth and team development
Ensure professional, compliant, and consistent brand representation
Motivate, coach, and develop a high-performing telesales team
Partner with Marketing, Sales, and Operations to boost campaign impact
Requirements
emotional intelligence
team leadership
crm
coaching
communication
results driven
High emotional intelligence with a collaborative, proactive mindset
Proven leader of KPI-driven telesales or outbound teams
Experience in global organisations, CRM systems, or design/build/commercial sectors is a plus
Skilled in coaching, performance management, and data-driven decision-making
Confident communicator, able to lead, influence, and handle challenging situations
Organised, results-driven, and comfortable juggling multiple priorities
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
25+ Countries
Global Expansion
Joined forces with private-equity firm PAG, expanding services to over 25 countries.
5,500 Completed
Project Milestone
Delivered over 5,500 projects across various industries and locations.
2021 Alliance
Strategic Partnership
Partnered with private-equity firm PAG to accelerate global expansion and growth.
2022 Expansion
Acquisition Milestone
Deepened expertise in complex lab build-outs through the acquisition of BioPharma Engineering.
Born in Australia with the mission to reshape how people experience work by offering a unified design-build model.
Specialising in workplace, Life Sciences labs, branded environments and commercial interiors, each project blends strategy, experiential design and construction under one roof.
Clients range from tech hubs and pharmaceutical labs to sports venues, with standout projects like Tripadvisor in Singapore, AlphaSights in Hong Kong, and the Las Vegas Raiders preview centre.
By integrating data-driven strategy with immersive design and delivery, projects are typically delivered faster, on budget, and with a single point of accountability.
The acquisition of Downstream deepened its reach into experiential design.
Culture + Values
Innovation is key to everything we do.
Client-centered approach to ensure the best solutions.
We act as one team, collaborating across the globe.
We are accountable for our actions, striving for excellence in everything we do.
Sustainability is integrated into every aspect of our business.
Respect for diversity of thought, culture, and background.
Environment + Sustainability
2030
Net-Zero Goal
Aimed at achieving net-zero carbon emissions by a specific year.
Committed to creating sustainable, flexible, and environmentally responsible workplaces.
Integrates sustainable practices in design, construction, and workplace strategy.
Continuously measures and reports on sustainability outcomes.
Active commitment to minimizing waste, energy consumption, and carbon footprint across all projects.
Inclusion & Diversity
Promotes a culture of inclusivity and equal opportunities.
Has specific strategies for increasing gender diversity across all levels of the business.
Strong focus on attracting and retaining diverse talent globally.