You will have significant experience in administrative and customer service roles.
You have excellent communication and interpersonal skills and able to work as part of a team.
Proficient in Microsoft products, namely MS Excel.
Experience of using a computerised Housing Management Database or similar equivalent.
Awareness of Risk Management.
You have the ability to demonstrate budgetary awareness and performance reporting.
You have the ability to analyse, manipulate and interpret data using clear informative and concise reports.
You have a methodical and flexible approach with a positive attitude to work.
You are able to work under own initiative, prioritise workloads and meet deadlines.
Strong attention to detail.
You have previous experience in a property compliance role, preferably M&E Safety.
Benefits
27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
Interest free loans to assist with the purchase of computer equipment and travel season tickets.
Enhanced maternity, paternity and adoption pay schemes.
Monthly staff lottery scheme.
Employee Assistance Programme and health and wellbeing initiatives.
Annual salary of £29,403
6 additional days for volunteering.
£250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
Liverpool city centre office base, hybrid working
A wide variety of exciting learning and development opportunities.
Full-time (35 hours), part-time and flexible working patterns available
Up to 9% employer’s contribution to the pension scheme (match funded).
A range of flexible working options.
Training + Development
Information not given or found
Interview process
proposed interview date: 18th december 2025
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded to address the growing need for affordable housing and urban regeneration.
With a strong presence across the North West of England, it has successfully completed numerous housing development projects.
Focuses on creating and managing affordable homes, while also driving regeneration initiatives that breathe new life into local communities.
Projects include new-build residential developments, renovation of existing properties, and the transformation of neglected areas into thriving neighborhoods.
Prides itself on its commitment to making a difference in local communities, working closely with residents and stakeholders to deliver quality housing solutions.
Culture + Values
Vision 2025
Long-term strategic goals
Aims to strengthen foundations, deliver excellence, and grow through new homes, relationships, presence, and impact.
People – listening to what people need and supporting them to access skills, resources and opportunities
Place – providing advice and support to relieve poverty and promote inward investment
Planet – reducing the impact of our work on the environment
Procurement – promoting corporate and social responsibility throughout our supply chain
7 pillars to success – including transparent and accessible communication; document management; business intelligence; customer centricity; engaging and empowering customers; consumer standards; employer brand; digital transformation; asset performance appraisal; systems improvement; and major regeneration developments
Environment + Sustainability
95% Renewable Energy
Power source for offices and communal areas
Ensures that 95% of electricity for offices and communal areas comes from renewable sources like wind, solar, and hydro.
33% Carbon Reduction
Construction efficiency gains
Leverages modern methods and SMART technology to reduce embodied carbon in pilot projects.
90% Modular Builds
Off-site construction efficiency
Completes 90% of construction projects using off-site modular builds to minimize environmental impact.
34 Housing Associations
Collaborative energy campaign
Participates in a campaign with 34 housing associations to support low-income households with high energy costs.
Acquired Ecogee, a retrofit specialist delivering fabric insulation, ventilation systems, air source heat pumps, and solar panels to support Energy Performance Certificate (EPC) improvements.
Target to ensure all existing homes reach EPC band C+ and all new builds EPC band A, contributing to national ambition of carbon neutral housing by 2050.
Joined net-zero-aligned retrofit and construction acquisition to scale capacity toward net-zero retrofit delivery.
Board advisor expertise from Net Zero specialist Stephen Finnegan in shaping decarbonisation strategy.
Inclusion & Diversity
3-star
Best Companies accreditation
Awarded a 3-star Best Companies accreditation as a 'World-Class Place to Work'.
October 2024
World-Class Recognition
Recognized as a 'World-Class Place To Work' status acknowledging employee experience.
10-month
Leadership Development Programme
Internal leadership development programme (‘LEADers’) with 10-month training, celebrating new graduates in November 2024.
34
Housing Associations Partnered
Partnered with 34 housing associations to provide targeted support for tenants with energy costs.
Developing diversity and inclusiveness to ensure services are fair and accessible to all.