Commercial Plumber at Liberty. The Go-To People For Property Services. in Kirkby, England, United Kingdom | GBP30,000-35,000 | Kablio

Role

Description

heating installations

system repairs

pda reporting

maintenance tasks

remedial works

customer service

Installations and repairs of commercial heating systems including replacements of radiators and valves
Report works using your PDA
Report accidents, near-miss events, and potential hazards
Handle any additional maintenance tasks within your remit
Provide a high quality and cost effective heating system maintenance and repair service
Participate in out-of-hours work, including overtime and call-outs
Carry out high quality remedial works to commercial properties
Provide excellent customer service and maintain high levels of customer satisfaction and safety

Requirements

acs qualifications

nvq level2

driving licence

health safety

customer service

time management

Ability to manage your time and workload independently
ACS qualifications: CCN1, HTR1, CKR1, CENWAT
COCN1, ICPN1, TPCP1A, CDGA1, CIGA1
Excellent customer service skills with experience working with the public
A solid understanding of gas legislation and regulations
A full UK driving license
Additional qualifications (LPG, Unvented) are desirable (desirable)
Strong knowledge of Health & Safety practices and working to best standards
Recognised formal qualifications (NVQ Level 2 or equivalent)
Be flexible in working with a wide range of customers, adapting to their needs and schedules

Benefits

Company Van plus fuel card, and excellent benefits
Training & Growth: Ongoing professional development to keep you at the top of your game
Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

£120M+ Revenue

Annual Revenue

The company generates over £120 million annually, positioning it as a significant player in the property services sector.

89,000 Jobs

Annual Job Volume

The company targets over 89,000 jobs annually, showcasing its large-scale operational capacity.

89% First-Fix Rate

Service Efficiency

Achieves an impressive 89% first-time-fix rate, reflecting high operational efficiency.

90% Direct Operatives

Workforce Composition

Employs a workforce where 90% are directly employed operatives, ensuring quality and control.

Evolved into a national property services specialist with regional hubs across England and Wales.
Handles 1,500 tenant calls daily and delivers over 114,000 repairs yearly.
Acquired by Wates in October 2024 to enhance heating, compliance, and renewable energy capabilities.
Operates with a national reach through its headquarters in Knowsley and bases in Manchester, Leeds, Portsmouth, Havant, and Cardiff.
Embeds welfare spotting into repair visits, training staff to identify issues like neglect or hoarding.
Leverages data-driven systems integrated with housing-management platforms for real-time performance and compliance tracking.

Culture + Values

We are a service-driven company, focusing on customer satisfaction.
We value integrity and always act with honesty and transparency.
We promote a culture of collaboration and teamwork.
We are passionate about providing high-quality services.
We are dedicated to continuous improvement and innovation.

Environment + Sustainability

2030

Net Zero Emissions by 2030

Target to achieve zero emissions by the year 2030, demonstrating a strong commitment to combating climate change.

Reducing carbon footprint through energy-efficient solutions.
Incorporating sustainability into every aspect of operations and services.
Investing in eco-friendly technologies and practices to reduce waste and energy consumption.

Inclusion & Diversity

Articles

Careers at Liberty

Liberty Group Projects

About Liberty Group