Trainee Passive Fire Estimator

Description

• Log and keep track of inbound/outbound enquiries.
• Provide market leading customer service and advice by keeping up to date with the latest legislative guidance and manufacture technical information.
• Respond to customer enquiries with market leading advice that ensures the most compliant and cost-effective solution.
• Estimate remedial works projects of various values and sizes, considering the specific site conditions and requirements.
• Make and receive customer phone calls.
• Issue estimates, follow ups and update leads in a timely manner.
• Liaise and handover to the projects team upon order acceptance.
• Build and maintain strong bonds with stakeholders, manufacturers, suppliers and subcontractors.
• Maintain a safe working environment in accordance with our Health and Safety system
• Liaise with other departments and inter business companies.
• Report to the department head for lead and sales and pipeline forecasting.

Requirements

• A working knowledge of fire door and fire stopping systems is not essential but a bonus
• Clear communicator with good telephone manner with colleagues and customers
• Impeccable literacy skills.
• Previous experience with passive fire customer service / estimating roles is not essential but a bonus
• Ability to handle multiple priorities with a structured approach
• Ability to follow process with strong attention to detail
• Self-Motivated Personality – Energy, Drive and Enthusiasm
• Ability to use a computer and complex programmes.
• Excellent time management and communication skills

Benefits

• Royal London Pension
• Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
• Life Assurance 4x Salary
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• 25 Days Paid Holidays plus Bank Holidays
• Competitive Salary
• Development and progression opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance