Client Service Leader - Water & Wastewater Services

• Development of technical approaches and strategies.
• Developing client engagement strategies and pursuit plans for new water, wastewater and environmental business in the New England region.
• Negotiating critical issues with clients and potential teaming partners and subconsultants.
• Participating in CDM Smith’s training program to reinforce core competencies of the client service leader position and obtain requisite certifications within 6-months of onboarding.
• Engaging in routine coordination with other area client service leaders and internal business units to meet business objectives.
• Assisting on individual projects and meeting billable hour targets.
• Being responsible of the overall financial performance of projects within a client portfolio.
• Assembling and leading client and project teams to meet client needs and project requirements.
• Managing business development budgets and costs.
• Following and implementing CDM Smith’s standardized business practices.
• Aligning CDM Smith’s firm-wide strategies with local business development activities.
• Implementing CDM Smith’s Sales Delivery Process and proactive use of CDM Smith’s sales tools.
• Developing and managing proposal efforts and presentations.
• Meeting annual sales goals from both existing and new clients.

Amount Of Travel Required

CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for municipal water services for multiple private, municipal and state agency clients in the greater New England market. CDM Smith has been providing services in the municipal infrastructure sector in New England for over 75 years. We have worked on some of the largest infrastructure projects for major clients throughout the region and are looking for someone who will help continue this tradition through both the management of existing client portfolios and the development of strategies to grow business with new clients.

• Adhering to CDM Smith’s Core Values.
• Equivalent additional directly related experience will be considered in lieu of a degree.
• Previous experience winning/managing. water/wastewater projects in the greater New England market (southeastern MA highly preferred).
• 15 years of experience with municipal water or wastewater projects since obtaining Bachelors degree.
• 15 years of related experience.
• Strong client relationships with water/wastewater clients in the New England water market.
• Bachelor's degree.
• Strong interpersonal, time management, organization, and listening skills.
• Bachelors degree in an engineering discipline and/or Professional Engineer (P.E.) certification.

Minimum Qualifications