Block Manager

Description

• Manage contractors, repairs, cleaning, emergency works, and performance reviews
• Collaborate on service charge budgets, cashflow monitoring, and reconciliations
• Resolve leaseholder enquiries and complaints efficiently
• Manage the daily operations and maintenance of a mixed-use leasehold portfolio
• Lead monthly resident surgeries and manage stakeholder relationships
• Oversee Section 20 consultations and major works projects
• Support capital expenditure projects and provide wider team support when required
• Review LPE1s and solicitor enquiries
• Attend procurement meetings and monitor compliance and KPIs
• Prepare and review resident communications and updates
• Maintain internal systems, trackers, and reporting tools
• Conduct regular site inspections and produce detailed reports
• Review and approve invoices in line with procurement processes

Requirements

• In-depth knowledge of new-build developments
• Excellent communication skills and a proactive approach
• Strong background in residential/mixed-use leasehold property management
• Desirable: TPI Level 4, experience managing direct reports, or exposure to RTM activity
• TPI Level 3 (or working toward)
• Solid understanding of service charge budgeting and legislation
• Financially astute with experience in budgets, utility billing, and apportionment
• Full driving licence and access to a vehicle

Benefits

• Competitive salary package
• Critical illness cover
• 24 days annual leave plus bank holidays
• Private healthcare
• Life assurance

Training + Development

Interview process

Visa Sponsorship

Security clearance