Revenue Management Coordinator

Description

• Manage the department email inbox ensuring all emails are responded to in a timely manner
• Execute reporting responsibilities with efficiency and accuracy, enabling stakeholders to act on reliable insights
• Maintain an effective and productive working relationship with all departments
• Assist in building out packages and promotions within property lodging management systems
• Ensure all emailed requests are handled efficiently and escalated to the appropriate member of leadership if needed
• Promptly and accurately inputting all executive reservation request
• Make reservations with accuracy and all necessary details to ensure a seamless stay
• Constantly serve as a role model and leader for all Members
• Update offers through all channels of business, including on brand.com website, to reflect business levels and demand
• Develop and configure offers and packages within revenue management platforms, ensuring accuracy, thorough testing, and full compliance with established standards
• Aid with rate plan and package maintenance, rate uploads, and troubleshoot any rate/room availability issues
• Continuous research and studies of market to understand growth opportunities and weaknesses, in efforts to maximize profitability
• Drive continuous process improvement by identifying efficiencies and implementing best practices in revenue management systems

Requirements

• Ability to produce high quality work products, with consistency, accuracy and completeness
• Experience with strategy creation and execution with several different operating departments in a property
• Working knowledge of Microsoft Office software, specifically Microsoft Excel
• Ability to handle multiple task assignments and prioritize tasks accordingly
• Strong analytical skills with the ability to present findings from quantitative data to a general audience
• Excellent written and verbal communication skills
• Advanced understanding of best profit producing practices and industry trends
• Minimum 2 (two) years of hospitality/leisure experience, preferably in the gaming-hospitality industry
• Experience with other Hotel and Administration systems including but not limited to Revenue Management systems, Infor HMS, SHR Windsurfer, Duetto, IBS etc., preferred

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance