Client Development Manager
Terracon
Lead client development and marketing for a large engineering consulting office or region
3 days ago ago
Expert & Leadership (13+ years)
Full Time
Carmel, IN
Hybrid
Company Size
5,000 Employees
Service Specialisms
Environmental Services
Geotechnical Engineering
Construction Materials Testing
Industrial Hygiene
Building Science
Environmental Consulting
Site Remediation
Land Development
Sector Specialisms
Environmental
Facilities
Geotechnical
Materials
Industrial
Federal
Technology
Building Enclosure Consulting
Role
What you would be doing
safety leadership
staff management
client development
bi tools
quality monitoring
reporting
- Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all projects.
- Manages staff that may include marketing specialists and client development specialists.
- Regularly engages department, office, and regional management to keep them informed of activities and results, and regularly meets with supervisor to discuss progress on initiatives and plans as well as other items including career advancement.
- Oversee and manage the client development efforts for a large office or region.
- Develops key competencies in the companies’ business intelligence tools, in order to assist managers and others in strategic decision making (markets, sectors, go/no-go, etc.) and making the best use of their time and efforts.
- Works with corporate personnel including national accounts, sectors and marketing to assist in overall company goals related to revenue growth.
- Promote continuous quality monitoring and improvement on projects. Monitor quality standards and practices. Engage APRs in projects at their onset.
- Oversees the process of reporting client development results for both direct reports and themselves. This includes client and project pursuits, RFPs, proposals, key wins and losses, industry activities and other general marketing responsibilities.
- Directs the activities and monitors the results of subordinate direct reports.
- Provides client development leadership within a large office or region. This would include tracking and reporting of key marketing information, facilitating strategy meetings, motivating and training others in the art of client development and major project pursuit, managing key client relationships and professional organization membership and networking.
- Collaborates with management to develop client development plans, budgets and performance goals for their staff and themselves.
What you bring
cpsm
risk management
strategy
marketing
10 years
driver's license
- Certified Professional Services Marketer (CPSM)
- Attend professional organization, government and technical meetings/events as a representative of Terracon and coordinate/participate in these meetings and events on a regular basis. Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies.
- Has the experience and know-how to facilitate strategy meetings for both client and major project pursuits.
- Bachelor’s degree in Marketing or related degree and 10 years’ related experience. Or, in lieu of a degree, a minimum of 14 years related experience.
- Valid driver’s license with acceptable violation history.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
Founded in 1965
Year Established
The company was established in 1965 and has since grown significantly.
- The company’s expertise spans a wide range of sectors, including industrial, infrastructure, energy, and residential, to name a few.
- Engineers and scientists work on diverse projects from designing foundations for skyscrapers to providing environmental assessments for infrastructure developments.
- They are involved in large-scale projects across the United States, helping to shape cities, improve infrastructure, and protect the environment.
- Known for their innovation and commitment, leveraging cutting-edge technologies and deep technical expertise to solve complex challenges in construction and environmental sectors.
- The firm’s multidisciplinary approach allows them to offer solutions that integrate geotechnical, environmental, and construction disciplines in a seamless manner.
- Prosperity
- Caring
- Courage
- Curiosity
- Excellence
- Integrity
- SAFETY – We Do Everything Safely
- INTEGRITY – We Do the Right Thing
- TEAMWORK – We Work Together
- ENTREPRENEURISM – We Build Solutions
- Client Service
- Employee Well‑Being and Development
- Employee Ownership
- Ethics and Integrity
- Quality
- Safety
- Financial Performance
- Growth
4,800 metric tons
Concrete Diversion from Landfills
The company successfully diverted a significant volume of concrete cylinders from landfills in 2023, reducing material waste and environmental impact.
64 million tons CO₂
CO₂ Emissions Avoided with GripTerra
Using GripTerra wind foundation designs, the company avoided a substantial amount of CO₂ emissions for a 100-turbine project, showcasing innovative reductions in carbon footprint.
60% concrete reduction
GripTerra Material Efficiency
GripTerra designs reduced concrete usage by 60% per foundation, significantly lowering material requirements and environmental impact compared to traditional methods.
3 million tons CO₂
CO₂ Savings from Solar Projects
By reducing embedment depth by 1 ft on 250 MW solar projects, the company achieved substantial CO₂ savings, highlighting its commitment to sustainable energy solutions.
- Expanded recycling for laboratory concrete testing materials and office recyclables
- Formally aligned sustainability to United Nations Sustainable Development Goals (SDGs) in 2022, prioritizing SDG-4, 9, 12, and 13
- Completed an Emissions Target Plan in 2023 with a 15% revenue-based GHG emissions intensity reduction goal over five years, following EPA GHG protocols
- Set net-zero aligned targets via Emissions Target Plan aimed at 2028 (five years from 2023)
- Achieved a 4% year-over-year emissions intensity reduction in 2023
- Employs Sustainable and diverse supplier procurement practices
ERGs Increased 3x
Employee Resource Groups Expansion
Employee Resource Groups expanded from 3 to 6, representing grassroots, employee-organized initiatives open to all.
20+ Members
Inclusive Culture Team
An Inclusive Culture Leadership Team of ~20 employee-owners guides the company's strategic inclusion efforts.
- Annual listening sessions and engagement surveys assess inclusion culture.
- Observed industry inclusion events: Women in Construction Week, Construction Inclusion Week, Black History Month, Women’s History Month, International Day of Women and Girls in Science, International Women’s Day.
- Terracon Foundation provides grants to organizations promoting inclusion among underrepresented groups.
- Women’s representation metrics: (if available) [Note: no gender percentages publicly available on provided sources].
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