Ensure appropriate affordable housing training is provided to all applicable on-site associates on a regular basis.
Implement affordable housing file audit procedures throughout the portfolio to ensure compliance with tax exempt bond, tax credit and other affordable housing programs
Initiate and implement procedures to improve resident communications, such as complaints, service requests, etc.
Lead the relationship with BrightPower or other service providers submitting energy and water use benchmarking (BPS – Building Performance Standards) compliance reporting to loan servicers as required.
Coordinate onsite property inspections with applicable housing authorities.
Maintain records on all aspects of management activity on a daily, weekly, and monthly basis. Submit required reports to corporate office on a weekly and monthly basis.
Complete annual and interim recertifications; complete audit unit inspections; ensure compliance with tenant selection plan
Supervise and communicate with on-site staff to achieve operational goals of assigned This includes orientation, instructing and advising on-site staff of program procedures and carrying out all program related matters according to Federal, State, Local and Company guidelines.
Work with the Marketing department to ensure proper market exposure exists to keep units occupied and the appropriate wait list activity.
Ensure that lease files are complete, and that completion of leases is being executed properly.
Attend scheduled corporate management meetings, usually at the corporate
Manager, supervise and train on-site associates to ensure proper procedures are followed in all waiting lists, application, income calculation, qualification, move-in, annual recertification for all income restricted apartment homes.
Successfully manage department performance in order to provide bottom line results on NOI and CNOI at the property and portfolio level.
Prepare, roll out and maintain formalized policies and procedures relating to all aspects of the affordable housing programs.
Ensure that all legal documents are handled professionally.
Keep current on all changes in affordable housing regulations and distribute this information to Property Management associates
Coordinate and manage the executive level relationship with designated third parties for the submission, tracking and reporting of applicable energy and water use benchmarking required by lenders.
Establish and maintain formalized Affordable programs and procedures applicable to federal, state and local regulations.
Assess and make recommendations to the Director of Procedures and Compliance regarding action plans for non-compliant communities and management training needs.
Maintain positive customer service attitude.
Interact with residents in a courteous and professional manner- approve files as needed
Monitor annual published rate by various authorities and allowable increases as to pass through in a timely manner.
Oversee all aspects of the file review process for calculation accuracy and verification compliance.
Maintain and update lists of property loans that require benchmarking reporting, the type of reporting required and the dates due.
Conduct on-going training with office staff on application and certification
Conduct and communicate regularly scheduled meetings with Community and Regional Managers where warranted.
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multi-family housing.
Troubleshoot data availability, utility account access, and letters of authorization may be needed to submit complete benchmarking reporting.
Maintain awareness of market/industry conditions and trends via trade publications and professional organizations.
Complete monthly billing; maintain and accurate and compliant wait list
Comply with all regulatory reporting certifications by meeting quarterly and annual deadlines.
Periodic inspection with residents of move-in/move-outs.
Requirements
word processing
rental systems
college degree
5 years
affordable housing
driver's license
Experience with computer programs including word processing and rental systems.
High reasoning ability. Able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate courses of action.
Strong verbal and written English communication skills. Must effectively convey ideas, images, and goals to a diverse group of personalities.
College degree preferred and a minimum 5 years’ experience as a property manager
Ability to perform intermediate level mathematical calculations.
Must have reliable transportation to travel to different sites as assigned.
Possess skills to use all office equipment including the computer, telephone, fax machine and photocopier.
2 years’ experience with Affordable Housing programs.
Ability to plan, organize, and prioritize work.
Punctual and reliable.
Must have a valid drivers’ license.
Benefits
40 Hours of Paid Sick Time
Accrues 10 days Paid time off per year
10 Paid Holidays and 2 Paid Personal Days per year
401K with employer match
Medical, Dental, Vision, Employee Assistance Program
$85,000-$95,000/year DOE
Flexible Spending Account, Dependent Care Spending Account
Company profit sharing
Life Insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
candidate will be required to undergo a background check and drug screening.
Company
Overview
31K Units Managed
Rental Portfolio
Manages over 31,000 rental units across Western U.S. markets.
$10B+ Valuation
Portfolio Value
Portfolio valued north of $10 billion across Western U.S. markets.
Top 50 Ranking
NMHC Recognition
Named a top 50 multifamily owner in the U.S. by the National Multifamily Housing Council (NMHC).
$4.5B Acquired
Pandemic Growth
Acquired nearly $4.5 billion in assets (~12,000 units) since the pandemic began in 2020.
Operates a fully vertically-integrated model, handling in-house construction, property, and asset management to maximize efficiency and returns.
Acquired notable properties such as Pulse Millenia (San Diego), NOVO Broadway (Phoenix), Bear Valley Park (Denver), and The Ridge at Castle Rock (~$67M).
Expands into key growth markets, developing value-add and newly constructed garden-style and core-plus apartment communities.
Culture + Values
Encourage consistent teamwork, passion, and determination.
Promote honest communication, dignity, and support.
Commit to fairness, honor, and truthfulness.
Exceed expectations and offer solution-oriented experiences.
Inspire compassion and kindness through supportive cultures.
Environment + Sustainability
Committed to minimizing environmental impacts through continuous improvement of energy performance and sustainable operating practices.
Energy: committed to improving energy efficiency across their portfolio.
Water: conservation of water is a key element of their sustainability program.
Recycling: maintaining waste reduction as a forefront green initiative.
Purchasing: conscious of materials and goods purchased for communities.
Property management: operations evolve to encourage sustainability in daily management.
Health: committed to the health of residents, employees, and planet.