Lead and develop a national Sales / Client support team.
Encourage cross-skilling and knowledge sharing amongst team members.
Roll out structure, processes and a positive can-do culture to the team to allow them to do what they do best - e.g. through performance tracking, weekly meetings and team recognition.
Oversee admin support provided to sales teams - e.g. proposals, client correspondences, case studies and reports.
Optimising team capacity and ensuring fair allocation of work, whilst driving adherence to service level agreements.
Digital & Print solutions for Real Estate Developer clients.
Communicate constantly with Sales stakeholders to ensure a seamless delivery of services, and actioning feedback to improve performance and customer satisfaction.
Eventually develop onboarding, training programs and coaching for long-term career progression within the team.
Act as an escalation point to help resolve complex customer needs.
Requirements
salesforce
tableau
bachelor's
digital advertising
people management
remote team
Experience managing interstate / remote team members.
Bachelor’s Degree required from an accredited, not-for-profit university or college.
Adept at identifying opportunities for process improvements.
Experience with Salesforce, Tableau, Zuora, Optima or similar tools.
Industry experience in digital advertising / marketing with an understanding of Ad-Ops functions.
Great communicator who thrives in front of customers and stakeholders.
Strong people manager experience with a highly confident style.
Previous experience in a Coordinator role or similar team support / admin function.
Benefits
Mentoring and leadership programs, with access to Learning & Development tools;
Full working rights for a full-time permanent position.
Regular social events including our famous Innovation Days
Hybrid working, and pathways for career development.
Our much-loved approach to flexible hybrid working;
First rate parental leave and support for working parents;
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded 1987
Year Established
The year the company was first established.
Offers comprehensive data on properties, tenants, leases, and market conditions globally.
Known for its pioneering technology and research, delivers powerful insights to commercial real estate professionals.
Its旗舰平台, CoStar, provides unmatched property data, news, and analytics.
Platforms used by real estate professionals, from brokers to investors to property managers.
Expanded through strategic acquisitions, including the purchase of LoopNet and Apartments.com.
Data-driven insights help clients make informed investment and leasing decisions, shaping the global real estate market.
Culture + Values
Customer Focused: We strive to make a positive impact on our customers through innovative solutions.
Ownership: We take personal responsibility for delivering results.
Integrity: We act with transparency and integrity in everything we do.
Innovation: We drive progress through creativity and technology.
Collaboration: We believe in the power of diverse teams working together to achieve more.
Excellence: We are dedicated to the pursuit of excellence in our products and services.
Environment + Sustainability
2040
Net Zero Commitment
Aims to achieve net zero carbon emissions by this target year.
Committed to energy-efficient building designs and energy-saving programs.
Uses technological advancements to reduce environmental impact.
Annually tracks and reports on carbon footprint and environmental metrics.
Inclusion & Diversity
40% Global Workforce
Women Representation
Approximately 40% of the global workforce consists of women.
Committed to creating an inclusive and diverse workplace where all employees can thrive.
Has set specific goals to increase the representation of women in leadership roles.
Implemented training programs to promote diversity awareness and inclusive leadership.