Operations Manager - MIH at Ambient in New York, NY | Kablio
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Operations Manager - MIH
Ambient
Ambient is a multidisciplinary consultancy providing tailored solutions across diverse industries.
Lead operations, finance, and service teams in HVAC commissioning services
1 months ago ago
Expert & Leadership (13+ years)
Full Time
New York, NY
Office Full-Time
Company Size
500 Employees
Service Specialisms
Air systems design
HVAC maintenance
HVAC retrofit
Project management
Technical services
Data center HVAC solutions
Sustainable HVAC solutions
Digital data protection
Sector Specialisms
Healthcare
Commercial
Data Centers
Industrial
Oil and Gas
Chemical
Refinery
Environmental
+2 more
Role
Description
revenue forecast
billing management
quality assurance
warehouse ops
technical training
asset management
Manage revenue forecasting, labor billing rates, and manpower planning.
Review field service reports to monitor projects, maintenance contracts, and services.
Conduct quality assurance checks and address customer service issues.
Develop and execute business growth strategies with sales and business development teams.
Analyze monthly P&L statements to achieve target profit margins.
Oversee warehouse and shop operations.
Ensure efficient use of manufacturer/vendor websites for replacement parts and support.
Facilitate cross-department collaboration to align service activities with company goals.
Oversee recruitment, hiring, and training service technicians.
Oversee startup and warranty project completion.
Assist in securing high-value service contracts and clients.
Supervise office staff and field technicians, ensuring compliance with performance standards and policies.
Manage department billing in coordination with the accounting department.
Lead and develop the service team to enhance customer satisfaction.
Oversee multiple revenue streams, including maintenance contracts, service, major projects, parts sales, and warranty services.
Develop and manage technical training and safety programs, including documentation and training sessions.
Manage department assets, including vehicles, tools, and inventory.
Requirements
hvac
microsoft excel
hmi
10+ years
leadership
strategic
High school diploma or general education degree (GED)
Knowledge of Microsoft Word, Microsoft Outlook, Microsoft Excel
10+ years of relevant work experience
Ability to recruit, train, and motivate talent.
Excellent written and verbal communication skills.
Valid driver's license
Strategic thinker with operational execution expertise.
HVAC knowledge with hands-on industry experience a must.
Experience managing and growing an organization.
Knowledge of Human Machine Interface (HMI); Machine-to-Machine Interface (M2M); and proprietary computer software (preferred)
Detail-oriented with strong analytical and problem-solving abilities.
Effective leadership, teamwork, and decision-making skills.
Strong computer skills for data entry and retrieval.
Ability to drive immediate and long-term business impact.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
A dynamic consultancy firm brings a wealth of expertise to a broad range of industries.
With a focus on innovation and quality, the firm delivers exceptional solutions to complex projects.
Specializing in sectors like infrastructure, energy, utilities, and water resources, the firm has built a reputation for excellence.
Their diverse portfolio includes projects across transportation, energy systems, and water management, among others.
The firm's approach is collaborative, ensuring every project is not only feasible but optimized for long-term success.
Known for adaptability and a forward-thinking approach, the firm tackles challenges in both established and emerging sectors.
The firm prides itself on transforming client visions into tangible, sustainable outcomes.
Culture + Values
Possess a passion for creating impactful work.
Foster a culture of continuous learning and improvement.
Demonstrate commitment to collaboration and teamwork.
Adopt a customer-centric approach.
Embrace innovative thinking to drive business transformation.
Environment + Sustainability
2040
Net-Zero Target Year
Aims to achieve net-zero emissions by 2040.
Committed to reducing carbon footprint across operations
Prioritize sustainable sourcing of materials
Implementing circular economy practices in product lifecycle
Dedicated to renewable energy initiatives and reducing energy consumption
Inclusion & Diversity
Commitment to fostering an inclusive work environment
Promote equal opportunities for all employees
Data-driven approach to diversity recruitment and retention
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