Automation & Controls (SCADA) Engineer

Company logo
American Water
Provides water and wastewater services to residential, commercial, and industrial customers.
Implement, maintain, and support automation and process control systems for water/wastewater operations.
21 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Kansas City, MO
Onsite
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
What you would be doing
control programming
system upgrades
troubleshooting
commissioning
automation implementation
vendor management

Responsible for implementing, maintaining and supporting the automation & process control infrastructure. Provide expert assistance and collaborate in creating engineering plans, designs, monitoring, build and commissioning of automation & process control systems. Understand and apply new technological systems and multiple vendor products to develop and support innovative system solutions that match operational and business requirements. Assist in the development of standards, practices and policies related to the installation, maintenance and operations of automation & process control systems. Develop, deploy and maintain standard and custom programming and configuration code for the automation & process control systems. Provide second level support for maintaining the automation & process control infrastructure, which includes on call as well as on site when required. Manage automation & process control system projects as required. Perform quality assurance checks of automation & process control systems as required. Manage direct reports as required.

  • Develop programming and configuration code for process control systems, make changes to existing programs, review work performed by outside contractors, participate in factory witness testing, and coordinate control system issues between project engineering, the instrumentation contractor, and American Water management.
  • Review control logic strategies and implement programming changes to optimize control strategies for treatment and pumping processes and automate where appropriate.
  • Provide supervision and/or support for Controls Engineer or Controls Specialist staff members as required.
  • Perform upgrades, add new facilities, and provide replacement of hardware and software.
  • Work collaboratively with design engineers, operations personnel, and other internal staff on the design, review, information gathering, inspection, and commissioning / start-up of projects that include process control equipment or systems.
  • Ensure compliance with the Change Management process.
  • Investigate new technological developments and processes. Research, recommend, and implement systems to enhance Systems functionality and reliability.
  • Rapidly assesses options and likely consequences when under time pressure to make decisions or solve problems.
  • Review vendor specifications, report findings and make recommendations.
  • Work with operations personnel to implement appropriate policies, standards, practices, and guidelines for all phases of Process Control implementation and maintenance.
  • Develop and maintain relationship with Process Control vendors to keep current with changes in operational control systems.
  • Make recommendations to change standards and methods to improve processes and results.
  • Work with members of operating company to enforce compliance with mandatory Process Control policies and procedures.
  • Troubleshoot and resolve control system issues.
  • Advise, instruct, and/or assist operating company personnel on proper operation and maintenance of Process Control equipment or Systems. Provide Technical instruction as required.
  • Perform or coordinate maintenance activities on process control equipment or systems.
  • Enforce process control system life cycle practices.
What you bring
plc
scada
hmi
sql
opc
degree

Nimble learning

Travel, including overnight, as required.

Operating Facilities – Multi District/State Coverage Area. Requires “on-call” out of hours support during evenings, nights, holidays and weekends.

  • Experience with data communications systems, protocols, wired and wireless network systems, and radio telemetry.
  • Demonstrative knowledge of engineering concepts and their application; water/wastewater equipment and systems operations preferred.
  • Demonstrated ability to configure HMI with Iconics, Intellution, or Wonderware.
  • Experience with OPC, Visual Basic, and SQL applications.
  • Working knowledge of electrical, mechanical, and instrumentation process control equipment and systems.
  • Knowledge of business applications, Microsoft Office products and productivity tools (e.g. MS Word, MS Project, Excel, PowerPoint, Lotus Notes).
  • Ability to develop Process Control Functional descriptions.
  • Demonstrated ability to solve complex process control problems related to water / wastewater systems.
  • Good verbal and written communications skills, including presentation expertise and the ability to communicate complex issues clearly.
  • Strong knowledge of P&IDs, control elementary drawings, ISA instrument specifications, and loop diagrams.
  • Demonstrated ability to configure programmable process controllers PLCs / RTUs (Allen – Bradley, Modicon, Rockwell Automation, Siemens, Emerson)
  • Proficient with data communications systems, protocols, wired and wireless network systems, and radio telemetry.
  • Proficient with identifying, planning, scheduling, conducting, and coordinating detailed phases of Capital Projects
  • Significant additional experience and/or certifications or other education and training may be substituted for formal education.
  • Minimum five (5) years of experience in the maintenance, troubleshooting, calibration, repair and installation of Process Control Systems (SCADA and DCS), configuration and programming of PLCs / RTUs (Allen – Bradley, Modicon, Rockwell Automation, Siemens, Emerson) and HMIs (Iconics, Intellution, Wonderware), control and instrument loops.
  • Working knowledge of industrial control system platforms including PLC / DCS / HMI programming / design / configuration.
  • Excellent interpersonal, people and people management skills (e.g. listening, coaching, facilitating, tact/diplomacy, employee relations, development, motivation, team building)
  • Four year (4) degree or equivalent.
  • Excellent planning, time management and organization skills.
  • Excellent client relations skills and customer service orientation.
  • Strong knowledge of project management and application development methodologies and tools.
  • Ability to execute projects from conception to start-up within budget and project schedule.
  • Strong organizational and time management skills with attention to detail.
  • Ability to prioritize and manage multiple projects simultaneously and adapt to changes in priority efficiently.
  • Knowledge of process computers and data collection methods. Understanding of PC Networking technology, telemetry methods and historical archiving databases.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
  • Provides vital water and wastewater services, ensuring communities have access to clean water.
  • Has a long history of managing water infrastructure in partnership with municipalities.
  • Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
  • Known for innovation in water management, offering sustainable solutions to modern water challenges.
  • A trusted provider for residential, commercial, and industrial customers across the U.S.
Culture + Values
  • Safety first – safety is our top focus for every employee, customer and community we serve.
  • Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
  • One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
  • Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
  • High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
Environment + Sustainability
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
  • Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
  • Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
  • Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
  • Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
  • Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
  • Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
  • In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
Inclusion & Diversity
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
  • Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
  • Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
  • Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
  • Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
  • Annual Performance Plan includes Employee Diversity as performance metric.
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