Finance Officer - Debt and Claims Management
Notting Hill Genesis
Manage debt recovery and insurance claims, ensuring accurate financial records
7 days ago ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
London, England, United Kingdom
Hybrid
Company Size
1,500 Employees
Service Specialisms
Property Development
Design
Construction Services
Project Management
Consulting
Technical Services
Turnkey
Sector Specialisms
Residential
Legal Services
Repairs
Care and Support Services
Complaints
Service Charges
Property Management
Development
Role
What you would be doing
financial reporting
data insight
claims processing
debt recovery
month-end close
compliance management
- Build effective relationships across Finance and operational teams, promoting a culture of accuracy, accountability, and service excellence.
- Provide data and insight to managers to support decision-making, forecasting, and risk management.
- Prepare reconciliations, financial statements, and supporting documentation for internal and external reporting.
- Process, track, and report on insurance claims, ensuring accuracy and timely resolution.
- Administer and monitor all aspects of debt recovery, including liaison with customers, solicitors, and external agencies.
- Support the month-end and year-end processes by maintaining accurate accounting records and journals.
- Maintain compliance with NHG’s financial procedures, audit requirements, and regulatory standards.
What you bring
aat
excel
financial controls
stakeholder management
debt recovery
analytical
- Experience working in housing, local government, or a similar regulated environment.
- Progress towards an AAT qualification (or equivalent).
- Excellent communication and stakeholder management skills.
- Dependable – consistently delivering high-quality, reliable outcomes.
- Understanding of financial controls and accounting principles.
- Experience in a finance or accounting role, ideally involving debt recovery or claims management.
- Ability to work independently and as part of a collaborative team.
- Strong numerical, analytical, and IT skills (including Excel and financial systems).
- Enhanced maternity, paternity, and adoption pay (qualifying period may apply)
- Staff discounts across hundreds of retailers, gyms, restaurants, and entertainment venues
- Cycle to work scheme
- Interest-free loans (season ticket, tenancy deposit, and training loans)
- Employee assistance – free confidential advice and counselling services
- Generous pension scheme
- Health cash plan
- Life Assurance – 4x annual salary
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
Information not given or found
Interview process
- submit application
- attend interview with selection panel
- complete assessment
Information not given or found
Security clearanceInformation not given or found
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Company
Overview
2018
Year Founded
The company was established through the merger of two prominent housing organizations.
- Aims to deliver high-quality, affordable homes across London and the South East of England.
- Specializes in the development, management, and maintenance of residential properties.
- Works on a wide range of projects, from new build homes to large-scale regeneration schemes.
- Known for its focus on creating sustainable and community-centered living spaces.
- Has a strong presence in regeneration, transforming neighborhoods and improving local amenities.
- Supports tenants with a variety of services, including housing management and community programs.
- Reinvesting surplus for purpose – all profit from commercial activities is reinvested into improving existing homes, services, and developing more affordable housing.
- Self‑sufficiency and entrepreneurial spirit – businesses are empowered to run their own affairs, innovate, and make improvements.
- Resident‑centric listening – actively and empathetically listening to residents and seeing services from their point of view.
- Holistic, tenure‑blind estate management – managing estates to meet the needs of all residents and the local community.
20+ Targets
Sustainability Strategy
Committed to achieving over 20 sustainability goals for homes, green spaces, and business operations by 2030.
500+ Homes
Green Retrofit Program
Retrofitting over 500 homes across London with energy-efficient upgrades to meet EPC C standards.
£250m Bond
Sustainability Borrowing
Issued a £250 million sustainability bond to fund construction of highly energy-efficient homes meeting EPC B standards.
£230m Investment
Building Safety & Decarbonisation
Planned £230 million gross expenditure for building safety rectification and decarbonisation over the next decade.
- Sustainability is central to mission – improve energy efficiency of homes to lower carbon emissions, energy bills and enhance green spaces.
- Target EPC C by 2030 – focusing on fabric-first approach to raise all homes to at least EPC C standard.
- Net zero carbon target by 2050 – plans include EPC C by 2030 followed by pathway to full carbon neutrality by 2050.
4.4/5 Rating
Employee Feedback on Glassdoor
Reflects the company's diversity and inclusion efforts as rated by employees on Glassdoor.
72% Would Recommend
Employee Workplace Satisfaction
Indicates high employee satisfaction with the workplace environment, suggesting strong inclusive practices.
- No further publicly stated DEI strategy or gender breakdown data available from official sources.
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