Night Auditor

Description

• Support and adhere to company values, mission statement, service standards, and guest service philosophy.
• Perform all audit procedures and prepare required audit reports as set forth by the hotel and company daily.
• Report and document incidents, including disturbances, injuries, or emergencies, contacting police authorities when necessary.
• Balance all cash receipts, reconcile daily revenue, and make deposits of cash.
• Assist guests with directions, complaints, or requests for assistance, offering proactive help when guests appear in difficult situations.
• Maintain knowledge of first aid and emergency response procedures.
• Delivering guests requests, clearing any China, Glass, Sliver and or trash from the corridors during thier patrols.
• Scanning location QR Codes during patrols etc.
• Maintain confidentiality of all security and hotel reports/documents.
• Act as Guest Services Agent and Manager on Duty during nighttime hours.
• Monitor surveillance cameras and maintain accurate entries in the security log.
• Handle wake-up call requests, PBX operations, and other front desk functions as needed.
• Attend and participate in front office meetings and training sessions.
• Prepare the front office for morning operations and reset the day’s business.
• Maintain awareness of property activity, including bar areas and exterior spaces, addressing disturbances or unruly behavior.
• Provide assistance to staff with unruly or intoxicated guests when needed.
• Ensure guest and property security by monitoring the lobby, office areas, hallways, stairways, public restrooms, parking lots, guest rooms, and other assigned areas.
• Escort guests and employees to vehicles when requested.
• Counting all vehicles

Requirements

• Ability to monitor and respond to both security and financial operational needs during overnight hours.
• Ability to remain calm, use sound judgment, and react quickly in emergencies.
• Ability to adapt to frequent changes, interruptions, and multiple priorities.
• Strong mathematical skills for balancing financial data accurately and efficiently.
• Strong guest service skills with tact, courtesy, and problem-solving abilities.
• Proficiency with computers, property management systems, and related equipment.
• Ability to speak and write clearly to report both financial and security-related information.

Benefits

• Exclusive Employee Hotel Discounts
• Paid Sick Leave Supportive sick time policy to care for your health when you need it.
• Recognition & Rewards Program
• Career Growth Opportunities We promote from within and invest in your long-term success.
• Paid Time Off (PTO) Take time to relax, recharge, and explore life outside of work.
• Enjoy complimentary On-Shift Meals (participating hotels) Enjoy a free, delicious meal provided by the hotel during each scheduled shift.

Training + Development

Interview process

Visa Sponsorship

Security clearance