Software Engineering Manager, Consumer Solutions

Description

• Drive operational excellence: define SLOs/error budgets, instrument metrics/logs/traces, maintain runbooks, manage on‑call, and lead incident reviews that improve reliability.
• Collaborate with Data teams to instrument the app and services(event schemas, data contracts), enable experimentation/feature flags, and ensure they have the telemetry and access needed to develop insights.
• Lead a full‑stack team delivering end‑to‑end features across Flutter (Dart) mobile, web and backend services (e.g., Node.js APIs), aligning work to business goals and customer experience.
• Enable agents/GenAI features by shaping reliable tool endpoints, guardrails (privacy/PII handling, rate limits, redaction), and evaluation loops; coordinate with platform/ML partners.
• Partner with Product and Design to define clear problem statements, acceptance criteria and P50/P80 delivery plans; proactively surface risks, dependencies, and trade‑offs.
• Recruit, onboard, and grow engineers; run effective 1:1s, set growth plans, provide continuous feedback, and cultivate psychological safety and accountability.
• Builder-coach: mentors engineers, grows senior talent, and levels up juniors through pairing, reviews, and clear growth plans.
• Own system architecture: design scalable, observable, and cost‑aware services; guide key decisions on data models, integration patterns, eventing, authN/Z.
• Champion security and compliance best practices across mobile and backend (secrets management, secure storage, least privilege, threat modeling).
• Conduct technical design and code reviews; mentor senior and junior engineers; raise the bar on simplicity, maintainability, and performance.
• Set engineering standards for API design (OpenAPI/Swagger), mobile architecture, code quality, testing, and security.

Requirements

• Deep familiarity with AWS architecture, especially Lambda, ECS, S3, DynamoDB, and Step Functions
• Strong communication and collaboration skills, able to work effectively across product and engineering orgs
• Problem-solving ability: capable of breaking down complex problems and taking ownership of tasks from start to finish.
• Fluency in system design principles, scalability, reliability, fault-tolerance
• Ability to drive clarity and make architectural tradeoffs, balancing idealism with pragmatism
• Strong communicator: frames trade-offs, aligns stakeholders, and writes clearly for cross-functional audiences.
• Experience building and integrating LLM features (e.g., via OpenAI, Claude, Vertex AI, or similar), including prompt design, vector storage, and retrieval strategies
• Experience with AWS Bedrock
• Familiarity with mobile tech stacks (Flutter, Kotlin, Swift)
• Strong experience in Node.js , TypeScript, GraphQL, and REST APIs
• Customer-centric mindset: ability to align development decisions with delivering an excellent user experience.
• 1+ years of experience managing engineers
• 8+ years of experience in backend development

Benefits

• At GoodLeap, there are always opportunities for team members to grow and advance within the company. As you outgrow your current role, we will support your development into new opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance