Description

The Inside Sales Representative takes technician recommendations, evaluates their feasibility, and develops proposals for customers. This role works cross‑functionally, owns the repair proposal process, and guides customers through the best options while following up on all active proposals.

• Drive sales in assigned territory through outbound outreach to engage, grow, and retain customers.
• Manage the sales process via calls, email, and web chats to achieve channel sales and program goals.
• Assist customers with pricing, availability, order processing, and order status inquiries.
• Resolve issues by collaborating with customers, the sales team, and internal departments.
• Act as liaison between customers and the service operations team.
• Deliver sales presentations and product updates to the service sales team and senior sales manager.
• Provide product details, including features, benefits, and competitive comparisons.
• Support promotion of new product launches and guide customers in using selection tools.
• Continuously engage customers with resources, programs, and business‑building tools.
• Promote channel programs and educate customers on promotional opportunities.
• Perform basic business and financial calculations with accuracy and thoroughness.

Requirements

Minimum qualifications include a High School Diploma or GED and two years of experience in a customer‑facing environment. Preferred qualifications are an associate degree and three to four years of relevant experience.

Physical demands involve regular talking, hearing, standing, walking, and occasional lifting of up to 25 pounds. The job requires frequent computer work, occasional travel, and the ability to stoop, bend, or reach above shoulder level.

• Demonstrate excellent written and oral communication and effective presentation skills.
• Exhibit strong problem‑solving abilities and independent decision‑making in customers' best interest.
• Multi‑task, prioritize activities, and take initiative while working well under pressure.

Benefits

Compensation is a salary range of $23.30‑$32.62 per hour, with eligibility for variable short‑term and long‑term incentives. The position includes a comprehensive benefits package with medical, dental, vision, life, disability, flexible spending and health savings accounts, paid time off, holidays, and a 401(k) plan.

Training + Development

Interview process

Visa Sponsorship

Security clearance