Technical Quality Service Technician - BESS

Description

• Conduct hands-on electrical/electronic troubleshooting and repair of inverters and system components in the field.
• Provide technical feedback to engineering teams to support design and quality improvements.
• Collaborate with CoE teams (US & China) during complex troubleshooting.
• Prepare and submit detailed field reports for internal and customer review.
• Conduct site audits and inspections to monitor vendor workmanship and safety compliance.
• Support service vendors during rework activities and lead on-site technical tasks as needed.
• Perform and implement field upgrades (software/hardware) for PV and BESS systems per ECN requirements.
• Participate in technical proposal development by providing input on technical scope and effort estimates.
• Deliver training to service vendors to ensure consistent rework quality and procedures.
• Update and maintain SOPs related to engineering changes and field upgrades.

Requirements

• Must be authorized to work in the U.S.
• Excellent communication and customer-facing skills.
• Ability to work in nighttime per customer request.
• Ability to work independently and manage multiple tasks under tight timelines.
• Valid driver’s license required.
• Working knowledge of PV and BESS systems is highly desirable.
• OSHA, NSPA70A, Electrical Safety
• Strong analytical and troubleshooting skills with a hands-on, problem-solving mindset.
• Must be willing and able to travel extensively (80%+) to customer sites nationwide.
• 1–3 years of experience in technical support, field service, or quality roles in the renewable energy or electrical equipment sector.
• Bachelor’s degree in Electrical, Mechanical, or related Engineering discipline.
• Certifications such as OSHA, NFPA 70E preferred.

Benefits

• 80% Plus

Training + Development

Interview process

Visa Sponsorship

Security clearance