Residential Account Manager

Overview

• From a single franchise, the business has grown into a multi-state disaster recovery team.
• Based in Maryland with locations in Pennsylvania and Virginia, the group handles emergencies from minor leaks to major storms.
• They offer end-to-end service—from initial mitigation to full reconstruction—under one trusted banner.
• Typical projects include fire and water damage restoration, mold remediation, biohazard cleanup, and post-construction cleaning.
• Equipped for both residential kitchens and large commercial losses, they tailor solutions to each client's scale.
• Standout capabilities include 24/7 emergency response, media blasting, HVAC and duct cleaning, contents restoration and storage.
• Known for a community focus, the team has built a reputation for reliability across multiple metro areas.

Culture + Values

• Mission: To develop a team of quality people who focus on excellent service, fairness, and mutual respect.
• Vision: To be the premier cleaning and restoration company in the world.
• Purpose: To help entrepreneurs succeed.
• Core Values: Believe in a Dream; Grow Relationships; Share the SERVPRO Story; Be Financially Frugal; Follow the System.

Environment + Sustainability

Inclusion & Diversity

Articles