Parts Counter Specialist

Description

• Attends training classes and store meetings.
• Returns all unsold merchandise immediately to the correct stock location.
• Works with parts team to make the department more profitable.
• Advises customer on substitution or modification of part when replacement is not available.
• All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
• Examines returned parts to determine if defective and exchange part or refund money.
• Prepares computerized invoices.
• Maintains periodical parts returns as needed.
• Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
• Maintains a clean and safe operating department.
• Reads catalogs, John Deere Vision or computer for replacement part stock number and price.
• Receives and ships parts as needed in accordance with DOT guidelines.
• Picks up and delivers parts for customers and venders as needed.
• Marks and stores parts in stockroom according to prearranged system.
• Receives payment or obtains credit authorization.
• Studies and stays current on new product bulletins and catalogs.
• Ensures technicians receive the correct parts in a timely manner.
• Assists with annual physical inventory.
• Always see that defective merchandise is tagged properly with date, hours used, serial number, model number, correct part number, and placed in warranty bins.
• Controls expenses to increase profitability.
• Fills customer orders from stock.
• Finds out the model, serial number, and type of part needed.

Requirements

• Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists.
• Ability to apply concepts of basic algebra, statistics, and geometry.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Parts counter experience
• Forklift Certification
• Computer skills need to be broad based.
• Ability to write reports, business correspondence, and procedure manuals.
• Organization and communication skills must be highly developed.
• One-year certificate from a college or technical school; or three to six years related experience and/or training
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Valid Drivers License
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance