Provider of non‑hazardous solid waste collection, recycling, disposal and energy services.
Lead business continuity and risk management programs, overseeing plans, testing, and response.
7 days ago ago
Expert & Leadership (13+ years)
Full Time
Phoenix, AZ
Office Full-Time
Company Size
42,000 Employees
Service Specialisms
Non‑hazardous solid waste collection
Waste transfer
Waste disposal
Recycling services
Energy services
Sector Specialisms
Residential
Commercial
Industrial
Manufacturing
Retail
Special Waste
Hazardous Waste
Recycling
Role
Description
risk assessment
continuity planning
incident response
training coordination
risk monitoring
policy development
Performs continuous monitoring of program activities to identify areas of opportunity for improvement, cost reduction, mitigation and enhanced operational efficiency.
Manages the Business Continuity team; provides coaching and guidance, supports career development, and manages performance through feedback and mid-year and annual review discussions.
Conducts interviews, risk assessments and scenario planning exercises to identify and evaluate potential impacts and develop strategies for risk mitigation and response.
Monitors emerging risks and trends in the external environment and incorporates findings into risk management strategies and plans.
Serves as a primary point of contact for coordinating response and recovery efforts during emergencies or business disruptions.
Collaborates with cross-functional teams to facilitate business impact analyses and risk assessments, including the identification of strategic, operational, financial, and compliance risks. Leads exercises and testing activities.
Coordinates training and awareness programs to educate employees on their roles and responsibilities during emergency situations.
Develops and maintains an in-depth understanding of business processes, assets, facilities, responsibilities, regulatory requirements and interdependencies of the organization.
Collaborates with external partners, vendors, and regulatory agencies.
Builds and maintains detailed and comprehensive business continuity plans to ensure the organization’s resilience in the face of potential disruptions.
Coordinates with the Information Technology department to ensure alignment between the disaster recovery and business continuity programs.
Establish key risk indicators and risk tolerance thresholds to monitor and report on risk exposure to senior management and relevant stakeholders.
Leads the execution of continuity and response plans in the event of a business disruption, ensuring alignment with industry standards, regulatory requirements, and best practices.
Develops policies, procedures, templates, standards, mitigation plans and documentation in support of the deployment, management, and sustainability of the business continuity and enterprise risk management programs.
Requirements
data analysis
professional certification
leadership
risk management
business continuity
bcp tools
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization.
Excellent analytical and problem-solving skills with the ability to evaluate complex situations and develop practical solutions.
Data analysis experience
Professional certification (DRII, BCI, CBCP, or similar)
1-2 years in a leadership role.
7 years of experience in business continuity, crisis management, enterprise risk management, disaster recovery or related field
Experience developing and implementing enterprise-wide management frameworks and business continuity plans.
Demonstrated leadership abilities, with the capacity to inspire and motivate cross-functional teams.
Knowledge of risk management disciplines, including information security risk, information technology risk, vendor risk, and operational risk.
This position may require travel up to 25% of the time.
Adaptable, innovative and detail oriented.
Experience in using business continuity planning applications and emergency notifications systems.
Benefits
Great Place to Work
Employee and Family Assistance Program (EAP).
Life insurance and accidental death & dismemberment insurance.
Short- and long-term disability.
Health care and dependent care spending accounts.
Comprehensive medical benefits coverage, dental plans and vision coverage.
Half of the company's workforce is composed of ethnically diverse individuals, reflecting a commitment to inclusivity.
38% Leadership Roles by Women
Women in Top Leadership
38% of top leadership positions within the company are held by women, showcasing progress toward gender equality.
$75.8M with Diverse Suppliers
Diverse Supplier Spending
The company spent $75.8 million with certified diverse suppliers in 2022, aiming for $150 million by 2025.
82% Employee Satisfaction
Employee Satisfaction Rating
82% of employees rated the company as a great place to work in a 2024 survey, reflecting a supportive workplace culture.
Established MOSAIC Council in 2013 to drive inclusion efforts, including recruiting partnerships, training, leadership development, and business resource group support.
Removed college-degree requirements for many roles to broaden access and inclusivity.
Aims to achieve 50% diversity in leadership roles by 2030.